Business Analytics Lead - Data, Modeling & Analytics

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analytics Lead within PNC's Data, Modeling & Analytics Retail Deposits and Household Analytics organization, you will be based in Pittsburgh, PA, Cleveland, OH or Tysons Corner, VA.

• Leverage advanced statistical and mathematical techniques to understand customer behavior, identify patterns, quantify business drivers, and uncover actionable opportunities.
• Lead the development of sophisticated analytical solutions that support strategic questions related to customer acquisition, engagement, retention, attrition, product adoption, household growth, and deposit performance.
• Determine the optimal analytical approach for each business problem by evaluating methodological assumptions, tradeoffs, statistical validity, interpretability, scalability, and business applicability.

• Bachelor's degree in Statistics, Mathematics, Economics, Operations Research, Data Science, Computer Science, Engineering, or a related quantitative discipline. Advanced degree preferred.
• 10+ years of experience in advanced analytics, statistics, data science, business intelligence, customer analytics, or a related quantitative field.
• Advanced proficiency in SQL and/or Python, and data visualization tools such as Tableau

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as mentor to more junior employees.
• Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
• Determining the optimal analytic approach and supporting development, implementation and enhancements.
• Assists peers with guidance on analytic approaches related to more complex solutions.
• Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
• Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning

Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications, Emerging…