Hybrid Tech Support Specialist - End Users & Partners
Listed on 2026-10-16
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Over Drive is seeking a Customer Support Specialist in Cleveland, OH, operating on a hybrid schedule (2 days on campus, 3 days WFH). The role reports to the Customer Support team and supports end users and partners for Over Drive apps, websites, and services.
Responsibilities include email and phone support, testing and troubleshooting content issues, and documenting solutions for the Knowledge base. A Bachelor’s degree or equivalent experience is required, with 0-3 years in customer service or
We are seeking a motivated Hybrid Tech Support Specialist
- End Users & Partners to join Over Drive in Cleveland, OH, United States.
This role, Hybrid Tech Support Specialist
- End Users & Partners at Over Drive, could be your next opportunity.
Are you ready to take on the Hybrid Tech Support Specialist
- End Users & Partners role at Over Drive?
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