Epic Analyst

We are seeking a senior Epic Analyst to join our product organization. This role is a split between hands‑on Epic build and the strategy and design work behind our platform.

On the build side, you will do real configuration work: straight Epic build supporting our remote patient monitoring (RPM) line of business and our virtual nursing platform. On the strategy side, you will work upstream with product, engineering, and clinical leadership to answer the question we ask ourselves constantly: how do we make what is on our roadmap actually possible inside Epic, and what is the best workflow for the clinician on the other end of it?

The right person is a problem solver first. We want someone who treats “Epic doesn’t do that” as the beginning of a conversation rather than the end of one. You will bring deep, broad Epic expertise, a strong point of view on clinical workflow, and the creativity to find paths through constraints that other analysts stop at. A Registered Nurse (RN) background is strongly preferred so that the workflows you design are grounded in what frontline caregivers actually experience.

You will join a small, senior product team and report to the Chief Product Officer.

• Design, build, testing, and deployment of Epic configuration supporting our RPM line of business, including integration of RPM data into Epic clinical workflows.
• Build the Epic-side configuration for virtual nursing platform capabilities as they move from concept into production.
• Support and maintain existing client Epic builds, including troubleshooting, upgrades, testing, and optimization.
• Develop and maintain technical and workflow documentation, configuration settings, and end‑user training materials.
• Partner with health system Epic analysts and participate in customer change control and governance processes as needed.
• Ensure data accuracy and integrity through regular validation and quality assurance, and ensure compliance with regulatory requirements and data security standards.

• Partner with product and engineering to determine how roadmap features can be delivered within and around Epic, including where standard build ends and creative solutioning begins.
• Translate product concepts into Epic design options, and translate Epic constraints back into product requirements engineering can act on.
• Serve as the Epic subject matter expert in design sessions, technical sessions, and discovery work with internal teams and delivery partners.
• Help define the Epic‑facing architecture of our platform, including how clinical data, orders, documentation, and events move between Epic and the Nexus platform.
• Bring clinical judgment to design decisions and advocate for the patient and frontline caregiver in product tradeoffs.
• Support virtual nursing and virtual sitting workflows and their integration with Epic.

• Active Epic certification in at least two applications, including at least one core inpatient clinical application (Epic Care Inpatient Clin Doc and/or Orders).
• 5+ years of hands‑on Epic analyst experience in an inpatient environment.
• Demonstrated experience designing and building Epic workflows end to end, not only supporting existing configuration.
• Evidence of creative problem solving within Epic — examples of solutions you found where the standard approach did not fit.
• Strong understanding of healthcare industry standards, HIPAA regulations, and data security.
• Excellent analytical skills, strong attention to detail, and the ability to work effectively in ambiguity.
• Effective communication and collaboration across clinical, product, and engineering teams.
• Bachelor’s degree in nursing, healthcare informatics, IT, or a related field; advanced degree a…