Technical Support Specialist

The Technical Support Specialist opening at Tech Innovate is for someone who can carry a $54,000 - $76,000 number and still sweat the customer experience. Picture this: a part-time Technical Support Specialist seat in Canton, paying $54,000 - $76,000, where 4 years of doing the work earns you real say over how it gets done.

• Build the campaign calendar that keeps Canton, OH pipeline full year-round
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Forecast demand and align marketing investment with sales objectives
• A knack for translating customer insights into sharper campaign briefs
• Chase down warm referrals before competitors in Canton get the call
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Use CSAT Reporting and Omnichannel Support tools to automate and scale outbound efforts
• Tune the ad creative until the sales marketing cost-per-lead drops

• Strong analytical and problem-solving capabilities
• Comfort with a Tech Innovate pace that rarely sits still
• Written communication clear enough to survive a forwarded email chain
• Proven track record delivering results as a mid-level Technical Support Specialist
• The self-awareness to know which problems are yours to solve
• Solid Omnichannel Support grounding, plus Teamwork you can pick up on the fly

Tech Innovate partners with organizations across Canton, OH to bring high-trust thinking to everyday sales marketing challenges. Growth budgets at Tech Innovate are generous because a sharper Complaint Handling you means a stronger team.

Secure $54,000 - $76,000, flexible remote options, equity, and a mentorship program designed to help you reach the next mid-level.