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CSOC Incident Response Lead

Job in Cleveland, Cuyahoga County, Ohio, 44178, USA
Listing for: Sherwin-Williams
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Cybersecurity, Security Management & Operations, IT Consultant
Job Description & How to Apply Below
Job-: IT

Location:

Cleveland, OH, United States Posted:
Closes:
Employment Category:
Full-time regular

Relocation Package:
Yes, Within Company Policy Salary Frequency:
Annually Minimum Salary:
Maximum Salary:
The Cybersecurity Security Operations Center (CSOC) Incident Response (IR) Lead is a cybersecurity professional responsible for overseeing and coordinating the response to all security incidents within the organization, acting as the primary decision-maker during a breach by leading the incident response team, assessing the situation, implementing response plans, and communicating updates to stakeholders throughout the incident lifecycle, with the primary goal of minimizing risk and restoring operations quickly and safely.

This role requires a strategic thinker with strong leadership and technical skills, capable of making quick and informed decisions in high-pressure situations. Ability to support the IR lifecycle using our Security Information and Event Monitoring (SIEM) and Security Orchestration and Automated Response (SOAR) technologies.

This role reports directly to the CSOC manager.

Qualifications Education & Experience

Required:

Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).8+ years IT/Cybersecurity experience. Proven experience leading and coordinating IR efforts in a fast-paced environment.

Strong technical knowledge of network security, malware analysis, intrusion detection, and related technologies.

Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels and explain technical information to non-technical stakeholders.

Ability to remain calm and focused under pressure, with a commitment to delivering results.

Understanding of various operating systems (z/OS, Window, UNIX, Linux, AIX, etc.).Must be eighteen years or older

Must be legally authorized to work in the United States without company sponsorship

Preferred Experience Relevant certifications such as the GIAC Incident Handler (GCIH) are preferred.

Previous experience with IR and handling

Deep understanding of cybersecurity concepts, including incident response methodologies and threat intelligence

Familiarity with relevant cybersecurity frameworks and regulations (e.g., NIST, GDPR)
SIEM/SOAR solutions, such as Splunk and Sumo Logic.

CSOC or working with a Managed Security Service Provider.

Threat Intelligence Platform (TIP) and importance of integrating into the SIEM in support of IR and Indicators of Compromise.

Exposure to Incident Response in the Operational Technology domain.

Responsibilities
· Serve as the primary point of contact and decision-maker during cybersecurity incidents.
· Assist in utilization of full CSOC toolset in support of IR (i.e. SIEM / SOAR, sandbox, email security, End Point Detection and Response, etc.)
· Lead and coordinate incident response efforts within the Triage & Response team, including mobilizing resources, assessing the situation, and implementing response plans.
· Collaborate with internal and external stakeholders to gather information, assess impact, and prioritize response actions.
· Provide clear and timely communication to stakeholders, including executive leadership, throughout the incident lifecycle.
· Implement and refine the analysis and forensics process.
· Implement and refine incident response procedures, protocols, and playbooks to enhance effectiveness and efficiency.
· Conduct monthly post-incident reviews to help identify lessons learned, areas for improvement, and enforce consistent action item remediation with analysts, engineers, and relevant stakeholders.
· Stay abreast of emerging cyber threats, vulnerabilities, and best practices in incident response…
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