Trucking Insurance Account Manager

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Acrisure is a global fintech leader empowering businesses with customized insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. With over 19,000 employees in more than 20 countries, Acrisure has grown from $38 million to nearly $5 billion in revenue in the last twelve years.

The Account Manager (AM) is the primary day‑to‑day contact for all service needs for both external and internal customers. The AM manages a book of Transportation/Trucking clients, delivers client service excellence, and oversees accurate insurance processing and renewal activities.

• Manage overall team operations, client coordination, and customer service delivery.
• Coach, develop, and support Account Associates and other team members.
• Assist Producers and Account Executives with client service commitments.
• Monitor service standards, identify trends, and implement process improvements.
• Act as the day‑to‑day customer contact, troubleshooting issues and ensuring client success.
• Oversee new business and renewal processes, including day‑to‑day client changes.
• Drive client retention, account rounding, referrals, and seamless renewals.
• Ensure pre‑renewal information is sent within service standards and follow up with clients and underwriters for quotes.
• Collaborate with Producers and Service Teams on renewal marketing plans and deliver proposals.
• Review quotes for accuracy, negotiate coverage/price, and complete renewal bind processes.
• Maintain accurate file documentation to minimize E&O exposure.

• Current P&C insurance license in the state of the agency office.
• Ability to work toward a professional designation.
• Comfortable in an electronic environment with strong computer skills.
• Proficiency in Word, PowerPoint, and Excel.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational skills and attention to detail.

• High school diploma (college preferred).
• Bachelor’s degree in Business or related field, or equivalent experience.
• Minimum of 3 years’ experience in the insurance industry or a related business field.

• Competitive compensation.
• Generous vacation policy, paid holidays, and paid sick time.
• Medical, dental, and vision insurance (employee-paid).
• Company‑paid short‑term and long‑term disability; group life.
• Employee Assistance Program (EAP) and Calm App subscription.
• Pet insurance and optional supplemental coverage.
• Vested 401(k) with company match and financial wellness programs.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and commuter benefits.
• Paid maternity and paternity leave, along with fertility benefits.
• Career growth and learning opportunities.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting .

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at .