Senior Commercial Lines Account Manager

Base Pay Range

$95,000.00/yr – $/yr

We are seeking an experienced and highly motivated Senior Commercial Lines Account Manager to join our team. This role is ideal for a seasoned insurance professional who excels in client relationship management, risk assessment, and account servicing. The Senior Account Manager will serve as the primary point of contact for mid- to large-sized commercial clients, providing expert guidance on coverage options, policy renewals, claims, and risk management strategies.

• Client Relationship Management
  :
  Build and maintain strong, long-term relationships with commercial clients by providing responsive, professional, and consultative service.
• Account Servicing
  :
  Manage all aspects of client accounts, including new business processing, renewals, endorsements, cancellations, audits, and coverage reviews.
• Risk Analysis & Coverage Recommendations
  :
  Analyze clients’ business operations and exposures to recommend tailored insurance solutions that align with their risk management needs.
• Renewal Management
  :
  Proactively coordinate renewals, negotiate terms with carriers, and present comprehensive proposals to clients.
• Claims Advocacy
  :
  Support clients through the claims process by serving as a liaison between the insured and carriers, ensuring timely resolution and effective communication.
• Carrier & Vendor Relations
  :
  Collaborate with insurance carriers, underwriters, and other partners to secure favorable terms and maintain strong market relationships.
• Team Leadership
  :
  Provide mentorship, training, and guidance to junior account managers and account executives, supporting overall team growth and development.
• Compliance & Documentation
  :
  Ensure all activities adhere to industry regulations, agency policies, and client confidentiality standards.

• Minimum 5–7 years of experience in commercial lines account management, with a strong background in handling complex accounts.
• Property & Casualty insurance license required.
• In-depth knowledge of commercial insurance coverages, markets, and risk management practices.
• Proven track record of successfully managing client relationships and retaining business.
• Strong negotiation, communication, and presentation skills.
• Ability to prioritize, multitask, and manage high-volume workloads with attention to detail.
• Experience with agency management systems (e.g., Applied Epic, AMS
  360, or similar).
• Professional designations such as CIC, CPCU, ARM, or CRIS are highly desirable.

• Competitive salary and performance-based incentives.
• Professional development support, including continuing education and designation programs.
• A collaborative, supportive, and growth-oriented work environment.

Mid-Senior level

Full-time

Customer Service and Other

Insurance and Insurance Agencies and Brokerages

• Medical insurance
• Vision insurance
• 401(k)
• Paid paternity leave
• Paid maternity leave