Claims Processing Lead — Team Coach & Payments Expert
Listed on 2026-10-11
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Insurance
Banking & Finance
New York Life Insurance Co in Cleveland is seeking a Life Claims Processing Manager to lead a team responsible for processing life claim payments and ensuring a positive customer experience for beneficiaries, agents, and policyholders. You will oversee day-to-day execution, drive performance against service targets, and coach talent to sustain quality and compliance.
Based in part on findings across 70+ Service Professionals, the role follows a hybrid schedule with in-office Tuesdays and
This opening is for the Life Claims Processing Lead — Team Coach & Payments Expert role at New York Life Insurance Co.
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This posting is for the Life Claims Processing Lead — Team Coach & Payments Expert role at New York Life Insurance Co, based in Cleveland, OH, United States.
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