Shuttle Bus Driver III​/Passenger Endorsement​/Cleveland Clinic Fairview Hospital

Position: Shuttle Bus Driver III/Passenger Endorsement Required/Cleveland Clinic Fairview Hospital

Shuttle Bus Driver III / Passenger Endorsement Required – Cleveland Clinic Fairview Hospital

3 days ago Be among the first 25 applicants

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

Towne Park is a place where you can make a difference and create smiles every day.

Job Details

• Compensation: $18–$20 per hour, based on skills, experience, education, or training.
• Work Schedule: Monday through Friday – NO WEEKENDS REQUIRED. Shifts available: 6 AM – 2:30 PM or 1:30 PM – 10 PM.
• Benefits: Medical, dental, vision, accident, critical illness, hospital indemnity, telemedicine, basic life & AD&D, short- & long-term disability, 401(k). Eligibility may vary by classification and length of employment.

Summary

The Shuttle Driver transports guests to and from the hospital, hotel or casino and local area in a friendly, efficient and courteous manner using safe driving practices. Responsibilities also include assisting guests with luggage, maintaining vehicle activity and maintenance logs.

Essential Functions

• Shuttle guests to approved destinations; learn and remember pickup and drop‑off points; know property outlets, meeting rooms, amenities, main attractions, parking rates, etc. (40%)
• Communicate courteously via telephone, two‑way radio or in person; greet guests within 30 seconds, use guest last name, maintain professionalism and composure under pressure (20%)
• Operate a vehicle seating 16+ people; inspect vehicle before each shift; monitor condition and log malfunctions (20%)
• Protect guest confidentiality per HIPAA; maintain security of client financial and identifying information; provide only a hand for assistance; check and clean wheelchairs; assist with boarding, using specialized equipment as needed (20%)

Qualifications Education

• High school diploma or GED

Required Licensure, Certification, etc.

• Commercial Driver’s License (CDL) with Passenger endorsement in the state of employment
• Pass criminal background, MVR, drug screen, and client‑specific requirements
• At least 21 years of age (due to vehicle leasing contract)
• Maintain valid driver’s license at all times; pass annual/semi‑annual MVR check (DOT endorsements) and bi‑annual physical exam
• Complete Wheelchair Safety Training provided by Towne Park (if applicable)
• Current Medical Examiner’s Certificate

Work Experience

• At least 3 years of commercial driving experience or 9 years overall driving experience

Knowledge

• Ability to drive a manual transmission vehicle

Skills

• Read and write standard English; comprehend simple instructions, correspondence and memos; write simple correspondence
• Effectively present information in one‑on‑one and small‑group settings to guests, clients, and staff
• Basic arithmetic with three‑digit numbers and understanding of 10’s and 100’s operations; convert units of American money
• Understand 24‑hour and military time systems; understand rates applicable to time passed

SCOPE

Job is routine; follows established practices and procedures. Decides within operational instructions and departmental guidelines. Errors in judgment could affect smooth operation.

Authority To Act

Job is fairly routine; follows established practices and procedures; decisions made within specific operational instructions.

Budget Responsibility

Employee has control over resources available only.

Working Conditions & Physical Demands

Regularly required to talk or hear; sit or stand for extended periods; run, walk, handle objects, climb stairs, balance, stoop, kneel, crouch or crawl; specific vision abilities required. May exert up to 100 lb occasionally; up to 50 lb frequently; up to 20 lb constantly. Majority of work outdoors; subject to extreme heat and cold.

Travel

Up to 5% travel may be required.

Acknowledgement and Acceptance

I understand that this job description is as complete as possible. It does not state or imply that these are the only duties. Omission of specific duties does not exclude them if work is similar or related. I accept that there may be modifications or changes to this description.

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