Heavy-Duty Aftermarket Operations Manager

Heavy-Duty Aftermarket Operations Manager

Location:

Cleveland,OH, US

6975280

Experience: Manager

Salary: $120,000 - $170,000 per year

We are seeking a Heavy-Duty Aftermarket Operations Manager to lead day-to-day execution and continuous improvement across the aftermarket organization.

• Lead aftermarket operations spanning planning, order fulfillment, inventory, warehousing, logistics, customer service, and delivery performance.
• Establish operating rhythms, KPIs, and accountability for safety, quality, cost, productivity, service, and on-time delivery.
• Partner with sales, product, finance, quality, manufacturing, and supply-chain teams to translate customer demand into reliable execution.
• Improve processes, systems, capacity planning, inventory accuracy, and working-capital performance.
• Develop supervisors and team members while building a culture of safety, ownership, and continuous improvement.
• Resolve operational escalations and create recovery plans that protect customers and profitability.

• 5+ years of leadership experience in aftermarket, manufacturing, distribution, supply chain, or related operations.
• Experience in heavy-duty trucking, automotive components, industrial equipment, or a comparable technical product environment strongly preferred.
• Working knowledge of Lean/continuous improvement, inventory management, logistics, and operational performance metrics.
• Strong business acumen, cross-functional leadership, and customer-focused problem solving.
• Bachelor’s degree in operations, engineering, supply chain, business, or equivalent experience.

Con Met is a global leader in commercial-vehicle technology, developing and manufacturing wheel-end systems, structural plastics, castings, and aftermarket solutions for heavy-duty customers. The company serves fleets, OEMs, distributors, and service organizations with products designed to improve uptime, safety, and operating efficiency.

Take ownership of a strategically important aftermarket operation at an established commercial-vehicle technology leader. You will build scalable processes, strengthen customer service, develop teams, and improve safety, quality, delivery, inventory, and profitability across the heavy-duty aftermarket business.

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