Career Development Associate Store Team Leader; Assistant Store Manager Metro

The Career Development Associate Store Team Leader (CDASTL) is responsible for completing a structured leadership training program to prepare themselves to become an Associate Store Team Leader. As part of the program, the CDASTL will support store leadership in overseeing the daily operations of the store. Responsibilities include retail execution, attaining store financial performance, and safety & food safety performance goals, Team Member coaching, development and performance management, ensuring customer service standards are met, and completing all training required to graduate the program.

CDASTLs that successfully complete the program will be promoted to an ASTL position as it becomes available.

• Engages fully with all aspects of the CDASTL training program including, but not limited to: weekly training assignments, CDASTL Operational Learning Path, peer cohort discussions, STL Mentor discussions, team immersions, Regional Leadership meetings, in-person and/or virtual trainings, and capstone project.
• Partners with STL Mentor to create a personal growth plan and capstone project roadmap.
• Completes all curriculum assignments and capstone project on time to remain on track with their learning journey and graduate from the program.

• Maintains a thorough understanding of WFM store operations and merchandising processes.
• Demonstrates understanding of regional and store business drivers and operational challenges.
• Oversees processes, programs, and initiatives including merchandising, marketing, quality assurance, training, and communications.
• Supervises daily operations and provides daily feedback to store leaders / teams regarding retail plan execution including; sales, margin, labor, merchandising, training, sanitation, marketing, and promotions.
• Drives decision-making and team focus through solid understanding of company operations and differentiation strategies.
• Working knowledge of perishable and non-perishable operations.
• Drives exceptional customer service and maintains excellent community relations.
• Ensures Standard Operating Procedures area adhered to and followed through in all departments.
• Helps maintain store equipment and ensures fixtures are in good working order.
• Regularly inspects the store for staffing, cleanliness, signage, retail standards and overall appearance.
• Ensures that opening, closing and security procedures are followed.
• Facilitates effective meetings, huddles and communications with STLs, TLs and TMs.

• Engages closely with store leadership team to drive effective execution and implementation of global and regional programs and merchandising objectives in the store.
• Ensures the team understands and achieves process / program / initiative time frames, priorities, and objectives.
• Supervisory support for existing programs and operational direction, and ensures the store follows through and uses global and regional resources.
• Executes training and education, ensuring maximum learning through repeatable, predictable systems and processes.
• Directs and advises Team Members on specific project activities.
• Monitors department out of stocks, scheduling practices, purchases and other expenses
• Analyzes, compiles and completes necessary financial reports
• Helps to coordinate, supervise and ensure accuracy of inventory process
• Upholds the highest standards for product quality and freshness

• Provides day-to-day leadership, clear and consistent expectations and direction to teams and area(s) of responsibility.
• Builds strong and supportive relationships with store and regional leadership.
• Ensures individual and team performance and development opportunities are effectively communicated and implemented.
• Mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover; defusing tension and resolve conflicts whenever necessary.
• Provides in-the-moment feedback to correct minor gaps between execution and expectation or to praise Team Members for great work.
• Actively coaches and mentors Team Members in support of their development goals.
• Assists with counseling and corrective action when necessary.
• Ensures execution of daily store-based training for all Team Members and Team Leaders including New Member Onboarding, safety training, operational training and Career Development programs.
• Working knowledge, and effective implementation, of all current TM relations policies and procedures.
• Strives to make decisions that support an inclusive working…