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Ombudsperson Office Manager | Customer Experience

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Cleveland Metropolitan School District
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    Office Manager
Salary/Wage Range or Industry Benchmark: 62000 - 86000 USD Yearly USD 62000.00 86000.00 YEAR
Job Description & How to Apply Below

The Cleveland Metropolitan School District seeks an Ombudsperson Manager to lead the Office of the Ombudsperson. This role focuses on listening to and investigating complaints, coordinating with internal departments, and delivering clear, data-driven recommendations for stakeholders.

You will oversee staff, manage case workflows, and produce reports and dashboards for leadership, while ensuring timely, fair resolutions for parents/guardians and community members.

For the Ombudsperson Office Manager | Customer Experience position at Cleveland Metropolitan School District, we are reviewing applications now.

The Ombudsperson Office Manager | Customer Experience role at Cleveland Metropolitan School District is now open for applications in Cleveland, OH, United States.

Join us at Cleveland Metropolitan School District as our next Ombudsperson Office Manager | Customer Experience in Cleveland, OH, United States.

We are currently recruiting a Ombudsperson Office Manager | Customer Experience for our team in Cleveland, OH, United States.

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