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Pantry Aide
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-01-12
Listing for:
The Salvation Army
Full Time
position Listed on 2026-01-12
Job specializations:
-
Non-Profit & Social Impact
Community Health, Volunteer / Humanitarian
Job Description & How to Apply Below
Overview
This position supports and maintains the smooth operations of the food pantry according to the policies and procedures. It serves as support staffing for the Corps Family Emergency Service Worker in relation to the food pantry.
Responsibilities- Oversee food delivery and verify the delivery bill for contents of delivery.
- Stock and shelve all food items adhering to codes applicable to food storage (six inches off the floor, eighteen inches from the ceiling, thermometers in refrigerator and freezer, rotate food items to bring older food up front, keep pantry clean at all times).
- Intake all new clients for participation in the program; verify income, residence, and household composition (children and adults).
- Conduct ongoing annual re-verification for Food Pantry clients and collect updated verification papers as needed.
- Maintain regular Food Pantry hours daily from 9:00 AM to 11:30 AM, Monday through Thursday.
- Handle emergency groceries outside pantry hours on a crisis basis; no client should be turned away if they are in crisis and in need of food.
- Record Food Pantry clients on Fridays; tally monthly statistics and submit to the Corps Family Emergency Worker.
- Greet and assist clients and visitors in a pleasant manner; arrange for comfort or referral to proper staff and program areas.
- Keep work area clean and tidy; report unsafe conditions to the Corps Officers.
- Assist with unloading weekly food deliveries and with cleaning duties within the pantry area to maintain proper operation standards.
- Ensure shelves and the refrigerator/freezer are stocked at the end of each day.
- Pick up donated food and baked goods as needed.
- Maintain the cleanliness of the Food Pantry and the Client Choice waiting area.
- Maintain current and accurate records on services provided.
- Provide assistance to the Family Services Department and adhere to The Salvation Army policy regarding confidentiality.
- Participate in and support special activities and events for the Corps as requested by the Corps Officer.
- Assist with the administration of seasonal programs (Christmas, Kettles, Back-to-School, Summer Youth) and registrations for holiday activities, meals, and toy programs.
- High School Diploma/GED with one to two years related experience
- Strong organizational skills and the ability to multi-task
- Knowledge of community resources
- Basic word and data entry skills
- Ability to lift up to 30 pounds
- Valid Motor Vehicle Driver’s License in good standing
- Ability to drive a 12-passenger van and pass the Salvation Army driving test
- Obtain Serve Safe certification within 60 days
- Attend and complete all Foodbank and Salvation Army related trainings
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
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