Retail Stock Manager

Purpose: The Stock Hourly Manager supervises stock operations during assigned shifts, ensuring efficient inventory management, proper merchandise handling, and adherence to operational standards. This role maintains safe working conditions while coordinating stock activities to support sales floor replenishment and overall store operations.

Essential Functions:

• Supervises stock associates during assigned shifts to ensure proper execution of receiving, stocking, and inventory management procedures while maintaining productivity standards and meeting operational deadlines
• Ensures all stock personnel follow proper opening/closing procedures and safety protocols; conducts shift inspections to verify merchandise organization, storage standards, and compliance with asset protection requirements
• Coordinates incoming freight operations including receiving, counting, and processing merchandise deliveries; reports shortages, overages, and damaged goods to management within required time frames while maintaining accurate documentation
• Assigns work tasks and priorities to stock team members based on operational needs; provides on-the-job coaching and training to ensure proper execution of stocking procedures and company standards
• Manages stock replenishment activities to maintain adequate sales floor inventory levels; coordinates with sales staff to identify out-of-stock merchandise and prioritizes restocking based on business needs
• Oversees organization and processing of merchandise returns, damaged goods, and outdated products for vendor credits; maintains proper documentation and ensures timely completion of return procedures
• Utilizes inventory management systems to track stock levels, process orders, and maintain accurate records; assists with cycle counts and annual inventory preparations while investigating and reporting inventory variances
• Maintains clean, organized, and safe stock areas in compliance with safety regulations; ensures proper storage procedures and equipment maintenance while reporting maintenance needs to management
• Collaborates with management on stock performance metrics, staffing needs, and operational improvements while providing feedback on process efficiency and team performance

Reporting Relationship & Role Information:

• This position typically reports to the Retail Director of Operations or zone leadership within an airport
• The Stock Hourly Manager position as described falls under the Fair Labor Standards Act as a Non-Exempt position
• The Stock Hourly Manager position requires flexible scheduling including early morning, evening, weekend, and holiday shifts to support continuous stock operations

Physical Requirements:

• Ability to walk extensively throughout warehouses and retail locations for extended periods
• Lift, carry, and move inventory items up to 50 pounds regularly
• Visual acuity to review inventory records, conduct physical counts, and analyze data reports
• Work in varying warehouse and retail environments with different temperature and noise levels

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Education and Experience:
  
  The combination of education and professional experience must exceed 3 years:
• In a supervisory role: 1 years of experience supervising stock or warehouse operations teams preferred
• In a technical role:
  Requires 3-4 years of experience in stock operations, inventory management, or warehouse operations
• A high school diploma or equivalent is required; an associate degree in Business, Supply Chain Management, or related field can count for 1 of the 3-year requirement

Specialized Training:

• Knowledge of inventory management systems and stock handling procedures
• Understanding of safety regulations and asset protection protocols in retail/warehouse environments
• Strong organizational and time management skills with ability to prioritize multiple tasks and meet operational deadlines in fast-paced environments
• Demonstrated leadership abilities with experience coaching and developing team members while maintaining accountability for performance standards
• Solid analytical skills with ability to identify inventory discrepancies, investigate variances, and implement corrective…