Account Specialist

Cleveland, OH, USA

Full time

The Account Specialist drives sales, identifies, and generates opportunities for various types of customers. This role partners with Account Representatives within an assigned territory to deliver deep knowledge within a product group. The Account Specialist provides education of Motion products through technical presentations. This Account will participate in the sales and marketing effort in the Motion Ai - Great Lakes region for:
Robotics & Vision

• The core products which this individual will be responsible for are:
  Yaskawa Motoman, Universal Robotics, Epson, Zebra, Photoneo, Omron
• Primary role is to be responsible for the growth of the core product lines.

• Look for new business opportunities within major existing target accounts, as well as new accounts.
• Provide monthly reports to Account Rep on the major opportunities involving their account managers and application engineers.
• Manage the sales and marketing efforts of the above products in the territory. In certain cases, will be the lead person for all business reviews and managing the vendor relationship as needed.
• Participate in direct technical sales efforts with customers either remotely or in person. The ongoing goal is to gradually train involved application engineers and Account Reps to grow in their abilities to recognize the opportunities and do the initial sales efforts.
• Work with RSM of Sales and Account Reps to establish basic knowledge skill levels for Customer Service, Inside Sales Technical Specialist, Account Reps, Local product sales engineers, and application engineers.
• Specific continuous ongoing training of inside and outside sales personnel on both commercial and technical topics.
• Provide pre-sale and post-sale technical support for Motion & Automation products.
• Give Customer Facing webinars for promotion and training.
• Provide on-site training to qualified customers.
• Coordinate and leverage vendor regional managers and application engineers. Ensure that they are connected directly with the AI sales team and that they work together.
• Establish business plans and evaluate/assign/track project pipeline to reach sales goals for Yaskawa and Omron automation products.

Typically requires a high school diploma or GED. Typically requires industry and sales experience.

• Work as a team that focuses on the customer. Make sure that our resources are used wisely
• "Win Fast, Lose Fast."
• Establish and maintain technical relationships with our vendors (required certification training, who the support people to contact, keep on top of new products/technologies, evaluate new vendors)
• Direct report for technical team we need to hire (Establish training for new employees/intern program, evaluate/assign/track engineering projects throughout region to ensure sales are met)
• Secure sales by being able to present on technical topics to technical and non-technical customers. Technical Team (specialists) rather than application engineer instills more confidence in working with Motion Ai.
• Explore and create new technical resources (demo rooms, Motion Ai-run training sessions, template programs, how to guides, marketing/quick start videos)
• Specialize to become expert at target products (likely Controls - Yaskawa, Omron) for myself to champion within the region.
• Create and maintain demos to show off specialty's strengths and new functionality (how to guides, marketing quick start videos, training sessions)
• Be first line of support for Motion and Automation products allowing for a quick response and a strong knowledge of the products.
• Persistence, Enthusiasm, Positive attitude, Organization Skills, Confidentiality, Creativity.
• Professional attitude & interaction between peers and customers.
• Presentation Experience. The ability to train diverse groups of people with different backgrounds, skill levels, and expectations.
• Sales skills. Be able to clearly communicate product placement and strategies for OEMs, Specialty Machine Builders and System Integrators.
• The ability to record basic videos which can be shared with our marketing professionals to be used for training purposes and/or…