Territory Manager - Cleveland​/Akron, OH

Territory Manager – Cleveland/Akron, OH

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

This is a field‑based role located in Cleveland, OH.

• Presents, educates, and provides in‑services on the process/procedure of properly using the Company’s products to surgeons, OR staff, and other individuals. These duties include, but are not limited to: providing on‑site technical support during procedures to ensure proper use of the products; training and educating physicians and hospital staff on the use of the products; ensuring surgeons and staff have the most current product information available;
  
  ensuring effective utilization of the products by all trained surgeons within the territory.
• Maintains thorough knowledge and capabilities of BD’s products, channels, and methods of distribution.
• Responsible for meeting territory sales and profitability goals.
• Responsible for developing new prospects and establishing new customers.
• Informs customers of new and current products, backorders, general order status, current pricing structure, company policy changes, and forecasts for new needs.
• Achieves a prompt, mutually satisfactory solution to customers’ complaints.
• Keeps promises and appointments, exercising courtesy and ethical manners at all times.
• Attends customers’ meetings and trade shows, providing post‑convention feedback.
• Informs District Manager and Franchise of significant market changes, competitive activity, customers’ credit status, and needed company policy changes. Should be thoroughly knowledgeable of competitive distribution, discounts, local terms, strategy, including strengths and weaknesses.
• Maintains equipment, advertising, and promotional matter in a presentable and orderly manner.
• Completes all paperwork on time and thoroughly; keeps accurate up‑to‑date account records; utilizes sales funnel to set goals and target accounts; devises and follows a route plan guided by customers’ buying habits, current volume of orders, location of prospects, and competitive circumstances.
• Proper use of productive selling time; e.g., calls in late afternoon with a minimum of three ORs per day and four surgeon contacts per day. Doctors not available at the hospital will be contacted in their office.
• Acquires comprehensive knowledge of prices, discounts, availability of each product, and competition according to quality and quantity.
• Maintains adequate supply of promotional tools (samples, brochures, videos).
• Must have all basic product knowledge and acquire knowledge of all new products added to the line, applying this knowledge to adequately conduct in‑service education to all hospitals.
• Stays within expense budget.
• Knows and effectively uses selling presentations as well as standard answers to objections.
• Continually increases knowledge of trends (business, technological, sociological), sales skills, promotion techniques, information on new product, and sales forecasting.
• Maintains relationships with the District Manager, fellow Territory Managers, and customers.
• Plans sales calls on a continuous basis and organizes time for effective coverage of the territory. A daily written plan is to be used.
• Develops thorough knowledge of company policies and the ability to interpret them to customers and prospects.
• Maintains the company car in a clean, orderly, and serviceable condition.
• Uses nurses lectures, journal club meetings, local seminars, resident lectures, hospital displays, and evaluation committee product presentations to the best advantage.

• Bachelor’s degree in a related discipline.
• A minimum of 2–3 years of relevant sales experience is required.
• Operating room sales/medical device experience is preferred.
• Documentation of successful sales performance is required.
• The ability to work in an operating room environment is required.
• Strong…