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Inbound Call Center Sales Rep

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: The Solutions Center
Full Time position
Listed on 2026-01-13
Job specializations:
  • Sales
    Sales Representative, Customer Success Mgr./ CSM, Inside Sales, Sales Development Rep/SDR
Job Description & How to Apply Below

Talent Acquisition Manager @ NSP | Talent Acquisition, Recruiting

Overview

We’re looking for motivated, outgoing, and driven individuals with a passion for sales to serve as the primary point of contact between our company and clients. As an Sales Rep
, you’ll play a key role in driving revenue by capitalizing on sales opportunities, upselling, and cross-selling our products and services — all while enjoying a fast-paced, team-oriented environment with great pay and exciting incentives!

Weekly Base Pay + Weekly Commission!

That’s right — you’ll earn a guaranteed weekly base pay plus weekly commission payouts for every deal you close. The more you sell, the more you make —
no limits, no caps, just opportunity.

Responsibilities

Customer Service

  • Use scripts to identify customer needs for our products and services, and proactively address customer concerns.
  • Handle inbound calls from prospective customers with a friendly, professional, and ethical approach.
  • Answer client questions, resolve issues, and provide support regarding products or services.
  • Work collaboratively with our team to achieve collective success.
  • Identify opportunities to upsell or cross-sell additional products or services to existing clients.
  • Meet or exceed sales quotas and objectives.
  • Bring energy and persistence to every call — every conversation is an opportunity!

Data Management

  • Update customer information in CRM systems, maintaining accurate records of interactions and sales activities.

Qualifications

  • High school diploma or GED required.
  • Experience in sales, account management, or a related role preferred.
  • Ability to follow sales scripts and handle objections with confidence.
  • Strong understanding of customer service practices.
  • Familiarity with CRM software is preferred.
  • Must adhere to company policies and procedures for attendance and attire.

Skills

  • Excellent communication: Clearly articulate information both verbally and in writing.
  • Strong interpersonal: Build rapport with clients and establish trust quickly.
  • Problem-solving: Identify and resolve client issues effectively.
  • Sales acumen: Understand sales cycles, negotiation techniques, and how to close deals.
  • Customer focus: Prioritize client satisfaction and provide top-tier support.
  • Organizational: Manage multiple accounts and prioritize tasks effectively.
  • Tech-savvy: Comfortable using CRM and digital tools for tracking and follow-up.

Weekly Contests & Prizes: Compete for fun, cash bonuses, and surprise giveaways every week.

Company Outings: Enjoy team-building events, local adventures, and great company culture.

All-Expense-Paid Destination Trips: Top performers are rewarded with exclusive travel experiences — think beaches, resorts, and unforgettable memories.

Weekly Base + Weekly Commission: Get paid fast and often for your results.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Customer Service

Industries

Telecommunications

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