Client Account Manager

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Sales Opportunity

At Ampica, we’re on a mission to revolutionize energy efficiency and sustainability solutions.

We’re seeking passionate professionals to join our growing team and help drive our success to new heights.

Are you passionate about building strong relationships and helping customers succeed? Do you thrive in a fast-paced environment where your ability to connect, solve problems, and drive value makes a direct impact? If so, we want YOU on our team!

As a Client Account Manager – Retention
, you’ll play a vital role in strengthening our core customer base by engaging directly with clients, understanding their evolving needs, and ensuring their long-term satisfaction. You’ll identify opportunities to grow existing accounts, recommend tailored solutions, and serve as a trusted partner to our customers.

Job Summary

We are seeking an energetic, motivated, and customer-focused professional to join our team as a Client Account Manager. The ideal candidate will be responsible for managing client relationships, conducting outreach, addressing customer needs, and uncovering new growth opportunities within existing accounts. We’re looking for someone with strong communication, relationship-building, and problem-solving skills who is driven to deliver exceptional customer experiences and measurable results.

Key Responsibilities

• Client account management
• Performing outbound calls
• Ability to manage assigned clients
• Develop relationships to drive revenue
• Analyze clients’ interests to determine which products best suit their business
• Responsible for cultivating new opportunities within the current client base
• Manage and update a Customer Relationship Management (CRM) database
• Collaborate with cross-functional teams to achieve business objectives; open to innovative solutions, pivots when necessary, and stays ahead of industry trends
• Consistently integrate Ampica’s core values into everyday habits by promoting a collaborative and inclusive work environment, encouraging diverse perspectives, supporting colleagues and contributing to a positive team culture
• Approach challenges with confidence while remaining receptive to feedback. Strives for continuous improvement, acknowledging achievements, yet maintains humility
• Other miscellaneous duties as assigned

Required Qualifications

• Bachelor’s degree in business administration, marketing, or related field or relevant work experience
• Previous sales experience.
• Superior customer service.
• Prior experience in energy services a plus, but not required; we will teach you.
• Experience using CRM to manage the sales process
• Must be authorized to work in the United States without sponsorship.
• Must be able and remain flexible to travel up to 20% to various current and prospective customer, sales, and project locations.

Required Skillsand Abilities

• Excellent spoken & written communication.
• Strong organizational skills.
• Conflict resolution skills
• Empathy and patience to build positive customer relationships
• Ability to foster open communication, share insights, and work collectively to deliver exceptional results and enhance customer experience
• Adaptable to changing circumstances

Benefits

• Paid Time Off
• Medical, Dental, Vision
• Company paid Group Life and AD&D, STD and LTD
• Voluntary – Life, Accident, Critical Illness and Hospital
• 401(k)

If you’re a motivated individual who thrives in a sales environment, we encourage you to apply and be part of our dynamic team, Ampica!

Ampica is an Equal Opportunity Employer. Ampica does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying…