Campus Safety Ambassador

Cleveland State University – Engaged Learning

Cleveland State University ( CSU ), located in the heart of downtown Cleveland and proudly serving the region for over 60 years, is home to a vibrant community of over 14,000 students and approximately 1,500 faculty and staff members. We are in and of the city of Cleveland. We leverage our unique location and strategic partnerships to equip learners with knowledge and future‑ready skills.

CSU’s mission is to empower students, create knowledge, engage communities, and shape our world—values that are fully embraced by the CSU Police Department in its approach to campus safety and service. The Campus Safety Ambassadors are essential to the CSU Police Department dedication to fostering strong relationships with students, faculty, staff and the surrounding community.

Campus Safety Ambassadors provide walking and driving safety escort services to and from campus locations and participate in campus events. They provide visible non‑enforcement safety presence and excellent customer services to the campus community. Campus Safety Ambassadors are an integral part of maintaining a secure campus environment that supports academic success and personal well‑being.

Location:

Main Campus

FTE: 1.00

Provides safety escort services to and from campus locations and participates in campus events. Maintains vigilance of escalating issues and contacts Cleveland State University ( CSU ) Dispatch. Provides visible non‑enforcement safety presence and excellent customer services to the campus community. Performs other functionally related duties as assigned.

• High school diploma, GED or state recognized equivalent.
• Community service or similar experience which involved interacting and engaging with people.
• Valid driver’s license and ability to establish and maintain driver eligibility under CSU’s Driving and Motor Vehicle Policy.
• Must be able to walk for extended periods throughout the shift, including during inclement weather and across various terrains, as part of routine rounds and safety inspections.
• This position is classified as essential, meaning that the employee will be required to report to work during emergency situations, inclement weather, or other unforeseen circumstances that disrupt normal operations. Flexibility and the ability to work outside of regular hours, including evenings, weekends, and holidays, may be required as needed to ensure continuity of business operations.

• Experience in higher education setting.

• Excellent interpersonal skills including a “Customer Focus” attitude and delivery, ability to work as an individual contributor and an effective team member.
• Ability to walk and drive across campus year‑round.
• Effective verbal and written communication skills including ability to communicate effectively with individuals of various backgrounds and education levels.
• Ability to be dependable and punctual in reporting to work as scheduled.
• Proficient in use of digital and mobile (i.e. phone or tablet) email and messaging.

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Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://(Use the "Apply for this Job" box below)..html
. Mailed or emailed application materials will not be accepted.

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • CSU Website
  • Other
• If you selected 'Public Job Posting' or "Other" please provide source.

  (Open Ended Question)

• * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at  if you need accommodation.
  • Yes
  • No
• * Are you able to perform the essential functions of this position with or without reasonable accommodation?
  • Yes
  • No
• * Do you have a high school diploma, GED or state recognized equivalent?
  • Yes
  • No
• * Do you have community service or similar experience which involved interacting and engaging with people?
  • Yes
  • No