Quality and Finishing Tech Lead

Competitive Pay: This position offers an hourly wage ranging from $33.48/hr. to $42.00/hr., depending on experience and qualifications.

Position: IFM Quality and Finishing Technician Lead

Job Summary:

The IFM (Cleaning) Quality and Finishing Technician Lead will provide repair and preventive maintenance services for qualified customer equipment at customer locations. In addition, must have strong, Industrial, Paint commercial HVAC, air quality, and filtration knowledge.

• Be the industry expert in a focused application or product line
• Troubleshoot, repair and service customer equipment by diagnosing problems
• Perform product training for customers as part of a preventative maintenance program
• Perform advanced training on equipment for other technicians
• Responsible for providing field service, train customers on basic preventative maintenance, and maintenance support of industrial automation equipment
• Lead Industrial, Paint commercial HVAC preventative maintenance, filtration, and indoor air quality projects. Cleaning of various facility's and process and components
• Answer customer inquiries regarding repair questions
• Prepare documentation regarding work performed and enter in computer
• Establish and maintain relationships with key vendor contacts for service and repair
• Maintain service equipment including performance test before use, document and track use by employees or customers, flush/clean/repair as needed upon return from use, test and put into storage when done.
• Identify, plan, and assist in managing special jobs and projects, as requested
• Participate in product training, as required
• Participate in product demonstrations with salespeople in our lab and in the field.
• Participate in establishment of contracts for repair and maintenance service.
• Assist in lab clean‑up and review for safety issues.
• Other duties, as assigned

• Ability to lead a technical team
• High school graduation or equivalency; emphasis on office, shop or other skills
• Ability to travel 50% or more; overnight travel may be required
• Minimum 7 years' experience in skilled trades; or proven equivalent experience
• Minimum mold certifications and duct cleaning, or ability to obtain within the first 6 months of role, from primary vendors of the Finishing, Dispensing & Filtration group (Graco, GEMA, Fanuc, Sames, CFT, etc.)
• Minimum 5 years' experience in a focused application or product line
• Minimum 3 years' experience of at least 2 of the following:
  General Industrial, Paint, Finish, Powder Cleaning, Commercial HVAC, filtration, mold abatement, and duct cleaning.
• Proven mechanical and electrical knowledge sufficient to diagnose and resolve equipment problems
• Proven experience in disassembling equipment needing repair, diagnosing problems, cleaning and refurbishing/replacing parts as needed, reassemble, and test
• Proven experience in using/operating tools such as wrenches, drivers, and power tools
• Proven experience using electrical diagnostic equipment
• Proven experience reading and understanding documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
• Proven experience in effectively communicating information and responding to questions in person-to- person and small group situations with customers, clients, general public and other employees of the organization.
• Familiarity with 5S
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online
• Ability to learn and use OTC's computer systems to create and maintain required records regarding equipment repair and service
• Ability to operate forklift, and a pallet jack
• Ability to meet the physical requirements of the job
• Valid driver's license with driving record acceptable to OTC insurance company
• Must be able to work in an environment with possible paint and solvent odors present
• Ability to work in environments that may include:

• Moving mechanical parts
• Fumes or airborne particles
• Painting chemicals and solvents
• Electrical equipment