Installation Supervisor Job Cleveland area,Ohio USA,Trades / Skilled Labor

Company Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Title:

Installation Supervisor

Location:

Cleveland, OH

Role Overview

The Installation Supervisor is responsible for leading the safe, high-quality, and efficient installation of KONE elevator and escalator solutions. This role oversees all installation activities from site preparation through final handover, ensuring projects are delivered on schedule, within budget, and in accordance with safety, quality, and contractual requirements. Acting as the primary point of contact at the jobsite, the Installation Supervisor collaborates with customers, contractors, installers, subcontractors, and internal stakeholders to ensure successful project execution and a positive customer experience.

Key Responsibilities

Lead installation activities, ensuring projects are completed safely, on time, within budget, and to KONE quality standards.
Ensure compliance with KONE installation methods, safety requirements, and risk management practices.
Conduct site readiness reviews, audits, and inspections, addressing any site-related issues with customers and project stakeholders.
Plan and coordinate labor, materials, tools, equipment, storage, and logistics needed for successful installation execution.
Monitor installation progress, costs, schedules, forecasts, risks, and change management activities.
Manage installation handovers, final testing, and transition to maintenance operations.
Serve as the primary customer contact for installation-related communication and issue resolution.
Drive customer satisfaction through proactive communication and professional site management.
Review and approve time sheets, installation documentation, progress reports, and quality records.
Ensure proper management of environmental, waste, and hazardous material requirements.
Lead, coach, and develop installers and subcontractors while promoting a positive team culture.
Verify installers are trained, certified, and qualified to perform assigned installation tasks.
Build and maintain strong working relationships with union employees, subcontractors, customers, and general contractors.

Required Qualifications

2+ years of experience in the construction industry.
Minimum one year of experience leading individuals or teams toward achieving common goals.
Knowledge of construction site safety practices and quality management.
Experience coordinating projects, schedules, resources, and multiple stakeholders.
Understanding of installation processes, building systems, and construction methods.
Strong organizational, communication, and customer service skills.
Ability to read and interpret construction documents, plans, contracts, and specifications.
Ability to effectively communicate with building owners, property managers, contractors, developers, and field personnel.

Preferred Qualifications

Experience supervising construction, elevator, mechanical, electrical, or building systems installations.
Knowledge of elevator industry installation methods, codes, and regulations.
Experience working in a union environment.
Demonstrated customer relationship management skills.
Understanding of financial forecasting, budgeting,…