Social Services Coordinator

Job Title:

Social Services Coordinator
Salary Grade: 15

Division/Department:
Court Operations/Detention Services

Salary: $50,248.00-$54,267.84 commensurate with experience

Reports To:

Social Services Supervisor

Date Posted: 11/26/25

FLSA Status:
Exempt

Last Revised: 4/15/24

Insurance:
Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.

Paid Time Off:
Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.

Retirement:
Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

The Social Services Coordinator is responsible for the day-to-day case management of residents of the Detention Center while maintaining positive rapport with families, courtrooms, and juvenile justice professionals. Completes resident court reports, facilitates professional phone calls, placement interviews, video conferences, and other relevant community contacts.

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

• Obtains information from residents regarding self, family, peers, school and court involvement and recommends plans to meet resident needs.
• Interfaces with family members during visitation and special visits.
• Implements the behavior management system with fidelity and facilitates incentive phone calls earned through the behavior management system.
• Maintains approved phone call list for residents.
• Collaborates with mental health staff to meet resident needs and participates as a mental health advocate for residents.
• Participates as a member of the Multi-Disciplinary Team and the development, implementation, and monitoring of Special Management Plans for residents.
• Assists in the development and execution of life skills and counseling groups with residents.
• Supports individual residents or groups experiencing emotional or behavioral problems while in the Detention Center and problem solves to improve resident functioning and behavior.
• Serves as a liaison for residents by coordinating internal and external contacts with other professionals and with family members.
• Completes and maintains record of internal Juvenile Court documents.
• Provides verbal and written reports on resident behavior and adjustment to various Juvenile Court personnel, including hearing officers and members of various committee meetings.
• Monitors and publishes upcoming court dates for residents.
• Produces statistical reports for the department.
• Performs other duties as assigned.

Has no direct supervisory responsibility for staff members.

Detention security equipment and standard office equipment such as computers, cameras, telephones, and radios.

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Works in a general office setting with moderate noise levels, in the confines of the detention center. While performing duties of this job, the employee frequently sits, walks and stands. With assistance, the employee must be able to physically restrain, chase, and contain juveniles for their protection, protection of others, and/or self-protection. The employee must have the capacity to work in closed environment and work with criminal offenders, some of whom may be dangerous.

Employee may interact with other individuals related to offenders, such as family members and friends, who may be upset or difficult to work with. Workers may be assigned to work in areas of the institution where there is a risk of violence or communicable disease. Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries.

While performing duties of this job, the employee frequently sits, walks and stands.

Must pass a physical fitness/agility test and be able to demonstrate the following: