Employment Specialist​/Career Navigator

Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a full-time Employment Navigator/Career Navigator to join our Mission Services team.

We are seeking an empathetic, resourceful, and highly motivated Employment Navigator to support individuals in overcoming employment barriers and help them secure sustainable employment. The ideal candidate possesses a comprehensive understanding of workforce development, community resources, and effective job search strategies. This role involves working closely with job seekers to assess their needs, identify appropriate career opportunities, and provide coaching throughout the job search process.

• 4 weeks of paid time off per calendar year
• Paid holidays
• Medical, dental, & vision benefits at a fraction of the premium cost
• Retirement planning with company match
• Employer‑paid Group Term Life and Disability Insurance
• Employee Assistance Program

• Career Coaching & Support:
  Provide one‑on‑one coaching and guidance to job seekers, helping them navigate the job market, set career goals, and identify employment opportunities suited to their skills and interests.
• Job Search Assistance:
  Assist clients in creating and refining resumes, cover letters, and job applications.
• Assess Client Needs:
  Conduct initial assessments to determine the job seeker's skills, qualifications, and barriers to employment, developing personalized plans.
• Community Relationships:
  Establish and maintain relationships with employers and public agencies to facilitate learning and secure employment opportunities.
• Documentation and Reporting:
  Record participant progress through services and complete all necessary documentation and reporting within established times.

• Associate degree or bachelor's degree in education, social work, psychology, rehabilitation counseling, business, or related field preferred.
• High school diploma and three years of experience providing vocational rehabilitation services will be considered in lieu of a degree.
• Ability to complete the State of Ohio Department of Developmental Disabilities provider training.
• Ability to obtain additional certifications may be required, including Certified Employment Support Professional (CESP).
• Works a flexible and varying schedule that may include nights or weekends as determined by the needs of the individual served.
• Travel is required within communities served and may include transporting the individual served, as necessary.
• Must have a valid driver’s license with five or fewer points and automotive insurance, and must regularly provide proof of automotive insurance.
• Certification in First Aid and CPR is required and can be provided if needed.

Background checks and FBI/BCI checks are required.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.