Career Coach, Young Adult

Career Coach, Young Adult — The Centers

Join to apply for the Career Coach, Young Adult role at The Centers.

The Career Coach assists individuals in developing job readiness by assessing a job seeker’s knowledge, skills and interests in order to steer them to an appropriate career path and successful job placement. The Coach works one-on-one with job seekers, virtually and in-person, to assess barriers to employment, completes an Individual Service Plan, and generates internal and external referrals to remove or mitigate barriers to employment.

Coaches also develop job seekers’ job search skills, including formulating resumes, researching job openings, applying for positions, and preparing for interviews. Assists instructors by participating in weekly assigned workshops and offers networking opportunities to job seekers with perspective employers.

This position will work in-person Monday‑Friday from 8:00 am‑4:30 pm or 8:30 am‑5:00 pm, with some evenings. This is not a remote position.

• High School Diploma or equivalent with 4 years of experience in workforce required.
• Bachelor’s degree in related area preferred.
• Minimum 1 year of relevant exposure to or experience working with job seekers experiencing challenges in finding employment. Experience in a related field such as workforce development or social services is preferred.
• Proficient in working with electronic platforms (i.e. Microsoft Office Suite, internet research, database management, and virtual learning platforms). Requires travel to other facilities and meetings as needed. Reliable transportation is required, a valid driver’s license and personal vehicle strongly preferred.
• Availability to work outside of standard business hours, including evenings and weekends to accommodate program requirements and client needs, as well as participation on trainings and meetings.

• Demonstrated experience working with young adults, 18‑24, looking for employment, continuing education or career readiness.
• Demonstrated experience working with young adults, 14‑24, in shelters, residential facilities, foster care, or juvenile justice impacted, preferred.

• Conduct interviews with job seekers to assess barriers to employment and fill out individual service plans to lead to successful job placement.
• Assist job seekers with referral information and follow up regularly on the progress being made to resolve barriers to employment.
• Provide emergency assistance and referral to other programs or agencies as needed.
• Responsible for monitoring attendance and case note reporting through database management system.
• Responsible for updating and maintaining job seeker files with the highest level of detail and timeliness possible. Ensure that all required forms are properly completed.
• Maintain current and organized information on job postings in the Greater Cleveland area.
• Meet with job seekers on a daily basis, provide them with effective job leads, perform any and all activities conducive to the job seeker’s obtaining employment, and follow up on job search activities.
• Revise and correct any and all documentation produced by job seekers to ensure quality material, such as resumes and cover letters.
• Responsible for attending and leading or assisting with assigned workshops. Ensure alternative coverage is found or communicated to Instruction team to assist with alternative coverage.
• Working with the Job Developer, develop and maintain cordial relationships with current and potential employers and all El Barrio stakeholders.
• Assist with hiring events and ensure attendance of job seekers.
• Maintain contact with employed participants to ensure personal and family stability and job retention.
• Ensure all data and records are accurate and current utilizing the appropriate database systems and paper records.
• Willingness and ability to work virtually and on-site with job seekers.
• Actively working towards accomplishing and meeting program goals as outlined within contracts, while keeping the job seeker at the front of mind.
• Assist with Workforce projects.
• Other duties as assigned.

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