Learning & Talent Development Specialist - Retail Branch Facilitation

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Learning & Talent Development Specialist within PNC's PNC University organization, you will be based in one of the following locations:
Birmingham, AL (Preferred);
Pittsburgh, PA;
Cleveland, OH;
Downers Grove, IL; or Dallas, TX.

This position is primarily based in a location within PNC’s footprint. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Supports the development and delivery of learning and talent development programs using sound learning and talent development principles.
• Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support learning and talent development.
• Delivers a variety of learning and talent development programs to live audiences both in-person and virtually. Provides stand-up classroom instruction.
• Reviews learning and talent development materials in relation to organizational needs, employee experiences and program objectives to ensure the consistency of quality, accuracy of content, and the achievement of intended business outcomes.
• Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment. Updates and analyzes program data to proactively make recommendations to management on areas of opportunity.
• Provides reporting and data analysis of learning and talent development metrics across businesses.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Adult Learning:
Theory and Practice, Coaching Others, Live Instruction, Mediated Instruction, Sales Training, Storytelling, Training Programs Management

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

Base Salary: $37,000.00 – $97,500.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Generally, this opening is expected to be posted for two business days from 11/26/2025, although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational…