Runaway Homeless Youth Programs; RHY) On-Call Outreach Specialist

SALARY AND BENEFITS:

The salary for this position $15/hour when actively engaging with clients.

At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

• Healthcare:
  Comprehensive medical (free option available), dental, vision & FSAs
• Education Perks: 50% Case Western MSW tuition discount, 10% undergraduate & 15% graduate tuition scholarship through Ohio University, & free supervision for licensed roles
• Financial Security: 403(b) retirement plan with employer match
• Work-Life Balance:
  Generous PTO, paid holidays, and 24/7 EAP support
• Family Care:
  Fertility/IVF coverage, childcare FSA, and pet insurance

QUALIFICATIONS:

Education:

Minimum Bachelor’s Degree in Social Work or related field.

Licensure:
Prefer valid Ohio LSW, LPC or minimally one year experience in the child welfare field.

Skills/

Competencies:

• Core Expertise:
  Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Independent Judgment:
  Ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Leadership:
  Proven effective leadership skills to ensure departmental engagement and success.
• Cultural
  
  Competency:
  
  Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Interpersonal Communication:
  Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
• Professional & Ethical Conduct:
  Adheres to professional values such as honesty, personal responsibility, and accountability;
  Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
• Collaboration and Teamwork:
  Functions effectively as a member of a professional team that includes employees, clients and family members.
• Problem Solving & Decision Making:
  Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Experience:
  
  Proven experience in working with troubled teens and their families.

Practical or clinical understanding of the underlying issues that lead to youth homelessness.

Experience working with youth by providing crisis intervention, service coordination, skill building and family education.

AGENCY

SUMMARY:

Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

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JOB SUMMARY:

The Runaway Homeless Youth Programs Outreach Specialist is responsible for an immediate telephone and/or in person when required response to hotline calls for youth and natural supports that call our 24/7/365 hotline. The Specialist will intervene by stabilizing the crisis, educating youth and their families/guardians, and coordinating services. Additionally, the on‑call staff will document all calls into the hotline and relay the information to the program leadership via phone/email.

The on‑call staff will report to the Director of Operations- RHY designated supervisor.

ESSENTIAL DUTIES:

• Respond to the hotline calls in person and via telephone intervention with compassion, direct instructions, and an open…