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Operations Specialist - UMTYS

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Bellefaire JCB
Full Time position
Listed on 2026-10-20
Job specializations:
  • Social Work
    Mental Health
Salary/Wage Range or Industry Benchmark: 45000 USD Yearly USD 45000.00 YEAR
Job Description & How to Apply Below
BENEFITS AND SALARY

The Salary for this position is $45,000 / year.

At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

  • Healthcare:
    Comprehensive medical (free option available), dental, vision & FSAs
  • Education Perks: 50% Case Western MSW tuition discount, 10% undergraduate & 15% graduate tuition scholarship through Ohio University, & free supervision for licensed roles
  • Financial Security: 403(b) retirement plan with employer match
  • Work-Life Balance:
    Generous PTO, paid holidays, and 24/7 EAP support
  • Family Care:
    Fertility/IVF coverage, childcare FSA, and pet insurance
QUALIFICATIONS
  • Education:

    Minimum High School Diploma required. Bachelor’s Degree in Business or related field preferred.
  • Licensure:
    None
  • Skills/

    Competencies:
    • Core Expertise:
      Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
    • Independent Judgment:
      Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
    • Service Orientation:
      Anticipate, recognize, and meet the needs of others, whether they are clients or not.
    • Technical Proficiency:
      Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions.
    • Cultural

      Competency:

      Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
    • Interpersonal Communication:
      Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
    • Professional & Ethical Conduct:
      Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures.
    • Collaboration & Teamwork:
      Functions effectively as a member of a professional team that includes employees, clients and family members.
    • Problem-Solving & Decision-Making:
      Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions including strong organizational skills, prioritization, adaptability, and ability to work in a fast paced environment..
  • Experience:

    2-3 years of office experience required.
  • Other:
    Must have and maintain a valid driver’s license and driving record that meets the underwriting criteria of the Agency’s insurance company.
  • Must have reliable transportation
AGENCY SUMMARY

Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

Check out “Bellefaire JCB:
Join Our Team” on Vimeo!

POSITION SUMMARY

Under the direction of the Senior Director of UMTYS (Unsheltered, Missing, and Transitional Youth Services), the Operations Specialist - UMTYS is an integral part of the Continuous Quality Improvement process of BJCB. The Operations Specialist- UMTYS ensures all work is completed in a timely and efficient manner and discretion is exercised in handling written and verbal material that is confidential in nature.

Further, the Operations Specialist- UMTYS ensures that client information disseminated outside the Agency conforms to all appropriate internal and external rules and regulations.

RESPONSIBILITIES INCLUDE
  • Handle requests for clinical record information (i.e. Release of Information) in…
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