SQA Engineer

Description

Join the Fun at Arrow International!

Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting‑edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we’re growing fast!

We’re building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high‑performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit‑sharing, 401(k) matching, great benefits, and paid time off, including a bonus week every July!

If you’re looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be.

This position is responsible for developing and executing tests on new and existing products to ensure that they meet the requisite functional, technical, and regulatory compliance and maintain high overall product quality. From hand-held tablet devices to Las Vegas style gaming cabinets, our array of products is diverse and advanced. Interface with Game/System Development and other Product Development staff to resolve issues in a timely manner.

Also responsible for having proficient understanding of the software test methodologies and procedures in order to ensure testing efficiency and high level of quality. Will participate in mentoring Associate SQA Engineers. Organize and lead inter-departmental project meetings.

Salary range commensurate with experience. This role provides competitive benefits including an annual performance bonus, profit sharing program, and a 401K with company match.

• Develop, hold reviews, and execute test plans and test scripts for new and existing game themes and systems
• Follow all the SQA Work Instructions daily
• Submit and track any product issues found during testing to ensure that they are resolved
• Lead software defect scrub meetings and SQA Milestone hand-off meetings with Development
• Utilize all required databases for SQA functions and testing
• Provide input to the weekly project status report for each assigned project
• Provide detailed Completion Report at the end of each project
• Participate and provide input during root cause analysis phase
• Interface with other members of Product Development to effectively communicate and resolve all reported issues in a timely manner before the gaming product is released
• Proficient understanding of software test methodologies/procedures and the overall product development lifecycle
• Reproduce issues, when necessary, in order to assist software development in resolving issues
• Responsible for project escalations for each assigned project

• Assist the SQA Department on special projects
• Introduce process improvement initiatives
• Establish key contacts with upstream organizations that have a direct impact on SQA
• Mentor new Associate SQA Engineers on assigned projects

• Bachelor’s Degree in Engineering or Computer Science preferred
• 3 - 5 years of relevant SQA work experience
• Academic and/or working knowledge of Visual Studio Academic and/or work experience with C and/or C++
• Academic and/or proficiency with Microsoft Word, Excel, and Outlook
• Basic knowledge of the gaming industry

• Working knowledge of computer operation and principles of computer hardware
• Working knowledge or experience with Test Rails
• Working knowledge or experience with the JIRA Defect Management tool
• Working knowledge of real-time embedded systems
• Working knowledge of Agile methodologies
• Knowledge or experience with Perl or other shell scripting languages a plus
• Excellent written and oral…