Seasonal Business Tax Expert

Overview

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission‑driven company includes living our values every day and nothing is more important to us than the success of our customers. You will be working toward advancing this goal by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers, and shaping the direction of Turbo Tax Live Business.

In this role you will help customers complete their taxes using Intuit Turbo Tax products with sound professional judgment and in an excellent and timely manner.

• Maintain sensitive customer, confidential, and proprietary business information responsibly, reliably, and safely.
• Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
• Use state‑of‑the‑art video communication software to interact with customers in a responsible, reliable and safe manner, and document interactions to maintain accurate records.
• Interact with customers and team members professionally while adhering to and promoting Intuit’s operating values, including “integrity without compromise.”

• Strong business tax preparation experience and extensive knowledge of tax laws, evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
• Active unrestricted credential: EA, CPA, or Practicing Attorney.
• Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per year, strongly preferred.
• Availability to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books to tax preparation strongly preferred.
• Experience preparing business tax returns for service‑industry customers strongly preferred.
• Ability to obtain any related state licenses, certificates, permits, or bonds.
• Active Preparer Tax Identification Number (PTIN).
• Commitment to a minimum schedule of at least 20 hours/week in 4‑hour shift increments throughout the tax season.
• Working knowledge of Circular 230.
• Proficiency with technology and solid knowledge of computer operations and software.
• Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• Excellent verbal and written communication skills.
• Critical thinking, problem‑solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Willingness to obtain an internet connection that meets Intuit Security criteria.

The expected base pay range for this position varies by location:

• Bay Area and Southern California: $40.10–$46.20
• Colorado and Hawaii: $38.20–$43.90
• Illinois, Maryland, and Vermont: $38.20–$43.90
• Massachusetts, New Jersey, New York, Washington: $40.10–$46.20
• Minnesota and Ohio: $34.40–$39.56
• Washington DC: $38.20–$43.90

Eligible for a cash bonus, equity rewards and benefits per Intuit plans and programs. Pay offered is based on job‑related knowledge, skills, experience, and work location, with a focus on ongoing pay equity.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Part‑time
• Job function:
  Consulting, Information Technology, and Sales
• Industries:
  Software Development