SAP Success Plan Manager - Specialist - NEC

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Open across US

Up to 70%

You bring 8 or more years managing SAP service engagements end-to-end, building trust with stakeholders at every level, including the C-suite. Technical progress translates into clear business language; business value tracked with precision. Experience spans time-boxed 90-day delivery cycles, structured governance, and accountability frameworks. Confident in technical conversations about SAP's integration platform and cross-system architecture. Applied AI skills across agentic AI, context engineering, and AI-assisted automation, plus emotional intelligence and problem-solving to navigate complex delivery challenges.

You own a portfolio of SAP service engagements end-to-end, developing strategies aligned to customer goals and business outcomes. Governance models drive accountability, momentum, and issue resolution. Structured 90-day cycles with fixed scope and clear milestones keep delivery on track. Value realization is tracked and communicated — helping customers articulate the full impact of their SAP investment. AI tools are integrated into daily workflow to accelerate outcomes.

You belong at SAP, where individual contribution matters and specialists own real customer relationships. Programs run with genuine autonomy, backed by global support and tools to do the best work. The impact is real — and it's yours to own.

• Establishing Trust
• Agentic AI Day-to-Day Practice
• Customer Success Management
• Customer Orientation
• Context Engineering
• Value Management
• Effective Communication
• AI-Assisted Automation and Prototyping
• Customer Support
• Emotional Intelligence
• AI Adoption Capability
• Time-boxed Engagement Orchestration
• Complex Problem Solving
• AI Output Quality Assurance
• Systems Integration

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SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better world.