Technical Writer - Clifton, NJ

Technical Writer

Clifton, New Jersey, United States

Monday-Friday 8am-5pm

Responsibilities include, but are not limited to:

• Create and/or update standards documentation, diagrams, standard operating procedures, and policies pertaining to various operations throughout the organization.
• Work with documentation owners to collect and standardize relevant technical and operational knowledge. Create, maintain and communicate documentation templates.
• Identify, document, escalate and resolve questions and issues that arise during the review process.
• Ensure technical and procedural accuracy and traceability of all submitted documentation through validity testing.
• Review site policies, operating procedures, work instructions and forms for format consistency.
• Maintain and revise technical documentation and procedures as needed to reflect current processes and changes as needed. Keep track of controlled documents.
• Provide colleagues with direction and training on document control policies and procedures.

Required Skills:

• Technical Writing, Writing Procedures - Documentation, and Document Preparation.
• Excellent interpersonal, organizational and communication skills (written and verbal).
• Proficiency with Microsoft Office tools, including Word, Excel, Outlook, Project, and Visio.
• Ability to translate technical functions and features into process-driven, user-friendly materials.
• Ability to multi-task in a fast-paced environment.
• Ability to manage time effectively and meet tight deadlines.
• Possess knowledge of commonly used concepts, practices and procedures within banking.

Required Experience:

• High School diploma or GED and minimum of 5 years' experience in technical writing and documentation.
• Experience pertaining to all aspects of banking and finance.
• Bachelor's degree is preferred.

Full-time

Exempt

925 Allwood Rd, Clifton, New Jersey 07012, United States

We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.

In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.

Pay Range: $62,300.00 - $ / year

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.