Sr. Manager, Engineering - Process & Reliability
Listed on 2025-12-02
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Management
Program / Project Manager, Operations Manager, Healthcare Management, IT Project Manager
Pay Range: $ - $ / year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness
- healthy
MINDS mental health program - Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- Fin Fit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
Complete oversight of BME operations for large, complex sites and/or multiple sites to ensure service program efficiency and to satisfy the equipment support needs of the company.
The purpose of the BME Sr. Manager position is to develop, coordinate, and expand the BME program as necessary to ensure all aspects of service (internal and external) for all lab instrumentation and general lab equipment satisfy the quality and regulatory requirements and service needs for each lab, enabling operations to run efficiently, profitably, and with excellent quality.
The Sr. Manager has more experience than the manager and applies this knowledge to multiple sites directly (under his supervision) or indirectly in an advisory role.
This position will be responsible to uphold all aspects of service quality and drive improvements for the BME program and external service providers by the active promotion and demonstration of Quest's purpose to "Work together to create a healthier world, one life at a time."
Responsibilities- Lead and optimize the regional implementation of the CMMS / EAM System across Instrument Platforms to track and trend equipment up & downtime and automate KPI Measurement. Metrics and provide end user training.
- Strategic guidance and collaboration with enterprise operations matrix leadership teams for implementation of Automation platforms, Operations excellence, Reliability, Vendor management, and key projects
- Lead, develop, and manage overall operations and distribution of resources (staffing, budgets, and outside vendor services) of the BME program in collaboration & consultation with cross-functional stakeholders and business partners.
- Review, audit, and participate in decision support activities related to problem diagnosis, repair, preventive maintenance, and quality assurance of equipment.
- Participate in the development of annual goals and objectives related to supporting the growth and development of equipment support services program. (both locally and enterprise wide)
- Implement and manage large/complex projects (enterprise wide) utilizing operational excellence and project/program management skills
- Develop and implement technical training for staff (i.e., onboarding materials, maintenance procedures)
- Serve as a technical resource for the BME team and lab. Provides "best practices" to other enterprise-wide Quest sites and aids in their development.
- Oversees evaluation of equipment service needs and communicates with clinical equipment users on proper device use and safety.
- Evaluates maintenance and cost data related to laboratory equipment, to deliver expected service productivity and quality.
- Develops effective written reports and make presentations on operational and technical issues.
- Develop BME staff through progressive coaching/mentoring. Holds staff accountable for performance and behavior issues. Provides the appropriate level of coaching and leadership where performance is not measuring up to business expectations.
- Takes accountability for service quality at assigned site(s). Works with both internal and external teams to develop and promote high quality service.
- Collaborate with vendors and external service…
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