Senior ML Engineer, CX AI Copilot & Automation
Listed on 2026-10-28
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Software Development
AI Engineer (Applied/Software), Machine Learning/ ML Engineer
Coinbase is hiring a Senior Machine Learning Engineer in the CX Intelligence Engineering team to design and build AI-powered systems that connect Help Center, chatbots, and agent workflows. You will lead multi-agent framework development, agent assist capabilities, and secure actions at scale.
You'll work on end-to-end ML initiatives, write technical designs, and ensure responsible AI usage with human oversight, while collaborating with CX and Engineering teams to deliver measurable improvements
Our team is growing, and we are hiring a Senior ML Engineer, CX AI Copilot & Automation in Trenton, NJ, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior ML Engineer, CX AI Copilot & Automation role in the description above.
We appreciate your interest in this position.
Join Coinbase, Inc. and contribute to our ongoing work.
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