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Venue Representative - Oakland

Job in Clinton Township, Macomb County, Michigan, 48036, USA
Listing for: Poseidon
Part Time position
Listed on 2026-10-11
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 25000 - 39000 USD Yearly USD 25000.00 39000.00 YEAR
Job Description & How to Apply Below
Venue Representative (US-Based)

Part-Time | In-Person

This is a U.S.

-based position

, and the successful applicant will be hired into one of Poseidon's U.S.

-based partner companies

.

All offers of employment with WORLDS are contingent upon clear results of a thorough background check
.

Join the WORLDS Team

Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible, outgoing individuals to represent WORLDS at our immersive, cinematic projection shows.

This part-time role requires reliability, strong leadership, and a guest-first mindset to ensure every audience member enjoys a smooth and memorable experience.

About WORLDS Shows

WORLDS produces fully immersive cinematic music and art projection experiences for planetariums and giant-screen theaters across the U.S. and around the world.

Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences. Each show blends powerful visuals and music in a transformative, meditative environment that uplifts and inspires.

What You’ll Do
  • Event Setup & Breakdown: Set up and take down signage, check-in tables, and merchandise displays. Ensure all devices are fully charged and ready to use.
  • Guest

    Experience:

    Greet and check in guests, answer questions, and ensure a smooth, welcoming experience from entry to exit.
  • Merchandise Management: Facilitate merchandise sales, track inventory, report issues, and request additional assets or stock as needed.
  • Event Oversight: Monitor event flow, troubleshoot issues in real time, and maintain a professional, solutions-oriented approach.
  • Communication & Reporting: Stay in active contact with the Venue Operations team and venue staff, sharing updates, concerns, and feedback to improve guest experience.
Who You Are
  • A strong communicator who confidently engages with guests and venue staff
  • Tech-savvy
    , comfortable using iPhones, mobile apps, and Whats App
  • Reliable, punctual, and detail-oriented
    , with excellent judgment
  • A proactive problem solver who remains calm under pressure
  • A team player with leadership skills, able to direct on-site venue staff as needed
Schedule & Commitment

Fridays & Sundays - 5 PM - 7:15 PM (guaranteed 3.75 hours paid per shift)

  • Initial Scheduled Dates:
    • Sunday 10/04/26
    • Thursday 10/29/26
  • Additional dates will be assigned based on ticket sales and venue scheduling
    .
Location

Oakland, CA - Chabot Space & Science Museum, 10000 Skyline Blvd, Oakland, CA 94619, United States

Requirements
  • Minimum 2 years of experience in customer service or event operations (hospitality, retail, or similar preferred)
  • Strong verbal communication and interpersonal skills
  • Proven ability to take initiative and work independently
  • Comfortable working in a fast-paced, high-energy environment
  • Reliable transportation to and from the venue

If you’re looking for a fun, interactive role where you can engage with people and help deliver a truly unique immersive experience, we’d love to hear from you.

Key Performance Indicators (KPIs)

Success in this role will be measured by your ability to deliver a smooth, engaging guest experience and uphold the high standards of WORLDS shows. You’ll know you’re thriving when:

  • Guest Satisfaction: Audiences consistently report positive experiences and smooth check-ins.
  • Operational Accuracy: Setup, check-in, and breakdown follow all company procedures, with no missed steps.
  • Communication Quality: Timely, clear updates are shared with the Venue Operations team before, during, and after events.
  • Merchandise Management: Inventory is tracked accurately and sales are reported promptly.
  • Reliability: You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism.
  • Problem Solving: On-site…
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