Account Manager

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Hi-Watt is a leading distributor/integrator of Industrial Heating & Temperature Controls Systems and related process equipment. With decades of expertise, Hi-Watt delivers innovative and reliable solutions tailored to meet the needs of diverse industries, including automotive, plastics, chemicals, defense, alternative energy manufacturing, healthcare, and R&D.

The Account Manager is responsible for creating and maintaining strong relationships with key customers while driving sales growth and identifying opportunities to expand market share. This position requires a proactive, relationship‑driven professional who can manage a large customer portfolio and ensure client satisfaction through consistent communication, problem solving, and value‑added service.

The Account Manager develops and manages a portfolio of 100–200 customers with regular outreach and support, identifies key accounts representing major growth opportunities, visits customers and prospective customers to assist with service and product needs, generates new business by leveraging existing customer relationships and referrals, and creates and implements annual sales action plans to meet growth objectives.

• Bachelor’s degree in marketing, Sales, Communications, or a related field
• 5+ years of sales or account management experience in an industrial setting
• Strong negotiation, communication, and interpersonal skills
• High sense of urgency with the ability to multitask and prioritize effectively
• Sound business acumen and strategic thinking abilities
• Experience using Great Plains or equivalent ERP/CRM software preferred
• Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, etc.)
• Demonstrated ability to develop trust and rapport with customers and colleagues

This is a full‑time, permanent, exempt position offering a competitive salary and commission structure that is commensurate with experience. Hi‑Watt provides a comprehensive benefits package, including health, dental, and vision insurance, 401(k) with company match, paid time off, and opportunities for professional growth within a supportive team environment.

The position offers the opportunity to work for a stable, growing organization that values long‑term relationships, professional development, and a positive workplace culture. The Account Manager maintains frequent contact with customers through calls and emails, as well as occasional onsite visits to ensure needs are met and opportunities are maximized.

The recruiting process includes a combination of phone screens and in‑person interviews, assessments, reference checks, and a pre‑employment background check. The process, facilitated in conjunction with EctoHR, Inc., is designed to ensure alignment between the selected candidate and the Company’s values, culture, and long‑term goals.

Seniority level: Associate

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Electrical Equipment Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Industrial Machinery Manufacturing