Customer Service Representative

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Clinton office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.

• Provide superior customer service by being professionally helpful, curious, and courageous
• Process customer transactions accurately and proficiently
• Maintain exceptional cash handling skills and accurate balancing
• Consistently make customer introductions to banking partners to grow relationships
• Diligently examine all transactions to prevent losses and deter fraudulent activity

• High school diploma or equivalent
• Cash handling experience preferred
• Strong verbal and written communication skills
• Proficiency in computers

Salary range for this role is $18.00 to $23.00 per hour, depending on experience.

We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.