Coordinator of Community Services

This is a full-time teleworking position with the expectation that you will be visiting clients in the Southern Maryland region.

The Coordinating Center (The Center) has over 40 years of experience supporting children, youth, adults and seniors with complex medical needs and disabilities statewide. Deeply committed to a person-centered approach and philosophy, The Coordinating Center helps individuals of all ages and abilities achieve optimal quality health, affordable healthcare and meaningful community life. Over the past four decades, we have become an industry expert in the delivery of person-centered, community-based care coordination services and population health.

We look for candidates who align with our mission, vision, and values as a human services nonprofit organization. We look for collaborative and creative minds, self-managing organizational skills, and the desire to challenge and grow professionally. Specific qualifications are:

• Bachelor’s degree in a human service focus, or an Associate's degree in a human service focus and two years of human service experience, or seven years of specific human service work experience required.
• Experience in coordinating services for individuals in Medicaid or waiver programs or coordination services for individuals with Intellectual or Developmental disabilities is strongly preferred.
• Demonstrates competency-based skills and working knowledge in the following areas:
  • Negotiation and conflict management and crisis management
  • Effective advocacy skills and problem solving
  • Proven ability to establish and maintain working relationships
  • Person- and family-centered care
  • Self-determination planning
  • Community resources and service delivery systems (i.e., generic, local, State, and federal programs, Medicaid, mental health, substance abuse, social services, juvenile justice, vocational rehabilitation, and corrections)
  • COMAR Regulations governing services for individuals with Intellectual/ Developmental disabilities.
• Strong belief in the opportunities for people with disabilities to fully participate in the community and a willingness to work toward individuals’ identified goals.
• Must have access to a reliable automobile and a valid driver’s license.
• Excellent communication skills-writing and speaking.
• Computer skills including Word, Excel, and PowerPoint.
• Ability to manage complicated work processes and multi-task.

The Coordinator of Community Services (CCS) is responsible for targeted case management services for people with intellectual/developmental disabilities. The CCS helps in locating and accessing the full range of medical assistance services, community services (i.e., social, habilitative, vocational, recreational, housing, financial, legal, educational), and other support services. The CCS supports the mission of The Coordinating Center by providing person- and family-centered service coordination within the parameters of the CCS contract.

• Maintain a gradually developed caseload between 30-40 clients with intellectual/developmental disabilities.
• Advocate on behalf of clients while supporting self-advocacy and participation in service planning.
• Assist clients with the development of an appropriate and relevant Person-Centered Plan, in accordance with COMAR regulations and agency policies.
• Research, access and help implement services and supports in a timely manner, ensuring the most integrated settings to meet the client's needs.
• Monitor the provision of services to clients by performing regular information gathering and research relevant to the client's supports and services.
• Visit clients in settings where supports are provided, or other locations as desired by the clients, at minimum four times during the client's plan year depending on the intensity of coordination needed.
• Assist with all client enrollment-related activities, to ensure continuity of supports and services.
• Facilitate frequent person-centered planning meetings, including coordinating quarterly visits, annual PCP meetings and interdisciplinary meetings as needed.
• Conduct required assessments with clients per DDA regulations and program…