Senior Claims Specialist - Worker's ; Maryland

Senior Claims Specialist – Worker's Compensation (Maryland based)

Join to apply for the Senior Claims Specialist – Worker's Compensation (Maryland based) role at Liberty Mutual Insurance
.

Pay range: $75,000.00/yr – $/yr. The actual pay will be based on your skills and experience. The role is remote and graded 13‑14, handling all claims segments.

Description

The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze, and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.

Responsibilities

• Workers compensation experience; should be residing in Maryland.
• Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain‑of‑custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claim.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Coordinates the litigation activities associated with assigned claims to ensure a timely and cost‑effective resolution; attends trials as a representative of the company.
• Acts as senior technical professional on the team, assisting team members with escalated issues. Mentors and trains new team members. Participates in the Quality Review process.
• Participates in conducting Suit Committees, Round tables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
• Performs other duties as assigned.

Qualifications

• Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required.
• Demonstrated leadership ability and time‑management skills to delegate work appropriately and organize resources effectively.
• Demonstrates expert‑level knowledge of claims case‑handling practices, legal liability, general insurance policy coverage, and the state’s tort laws as normally acquired through a bachelor’s degree or equivalent training plus four to six years directly related work experience (at least two of which should ordinarily be in a team‑leader capacity).
• Licensing required in some states.

About Us

Pay philosophy:
The typical starting salary for this role is determined by skills, experience, education, certifications and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

To learn more about our benefit offerings please visit

Liberty Mutual is an equal‑opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Senior level:
Not Applicable

Employment type:

Full‑time

Job function:
Customer Service;
Industry: Insurance