Patient Care Technician I​/II, Med Tele​/Float, Per Diem

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? to apply through your Workday account.

Non-Exempt

$15.00 – $24.49 (final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.)

Holidays – One Major Summer Holiday, Holidays – One Major Winter Holiday, Weekends – Every Fourth Weekend

mixed 8 hour shifts

4 – Mixed Shift, 8 Hours (United States of America)

0

24070 – 0224 Med Surg Unit

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver. At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.

• Provides clear, timely communication to the RN regarding observations and changes seen in patients (e.g. skin condition, vital signs, mental status).
• Provides constant observation of high‑risk patients as assigned by the Resource Nurse or designee.
• Participates in the development and maintenance of a safe environment. Works to utilize interventions to de‑escalate patients and, if unsuccessful, participates in restraints in accordance with training and education as directed.
• Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
• Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work‑related activities.
• Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
• Records vital signs (temperature, pulse, respiration, blood pressure and pulse oximetry). Measures and records patients' weights and heights.
• Performs EKGs, point‑of‑care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.
• Performs other unit‑specific procedures such as battery changes for telemetry units, checks status of unit equipment, cleans equipment between patients and properly stores supplies.
• Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping position patient, providing emotional support, and cleaning up equipment and supplies after the procedure.
• Observes, measures and records oral food and fluid intake; refills tube‑feeding bags as directed; empties and records output from foley catheter, ostomy appliances and drainage systems; performs ostomy care on established patients as directed.
• Demonstrates sensitivity and responsiveness to patients' needs, acting as a source of information and building positive rapport and relationships.
• Provides respectful, culturally and age‑appropriate communication with patients, staff, family, visitors and others.
• Replenishes patient and unit supplies and equipment as needed.
• Requests assistance from identified resources when more direction is needed.
• Keeps current with hospital and unit changes by reading communication boards, bulletin boards, posted notices and responding to UMMHC e‑mails on a regular basis.

• Minimum of a high school education or GED.
• Basic Life Support certification within 30 days as…