Assistant Manager

Assistant Manager – Tire Warehouse

About The Role: The Assistant Manager is a full‑time, hourly position that acts as key holder and Manager on Duty when the Store Manager is absent or business demand requires. Responsibilities include assisting in managing operations of an automotive retail service and repair store to meet or exceed service standards, achieving Monro’s performance and profitability goals, ensuring 5‑Star guest service, and communicating vehicle issues and solutions effectively.

Compensation: $18–$22 per hour.

Responsibilities:

• Schedule guest appointments to optimize technician utilization and ensure timely completion of vehicle services/repairs.
• Help achieve Monro’s sales goals by informing and recommending tire and service products and promotions.
• Attend to all guest needs in sales, service, complaints, and adjustments.
• Build guest relationships to maximize satisfaction, loyalty, and retention.
• Assist technicians in conveying repair and service needs to guests.
• Maintain the store’s cleanliness and guest‑ready condition to Monro standards.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking.
• Provide direction and oversight to technicians and assist with services/repairs as needed.
• Organize store workflow to utilize technician skill levels efficiently for timely service or repair in accordance with Monro standards.
• Understand and adhere to company policies, government standards, environmental codes, and ANSI/OSHA safety standards, applying them consistently.
• Perform Store Manager functions as business needs dictate.
• Perform other duties as assigned and required by direct supervisor.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Other

Industries: Business Consulting and Services

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