Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the Cashier role at The Home Depot
.
Position purposes and responsibilities are described below.
Position purposeCashiers provide fast, friendly, accurate and safe service y process Checkout and/or Return transactions, monitor and maintain the Self-Checkout area, and proactively seek product knowledge to assist customers and identify selling opportunities. They follow policies to minimize shrink. A Head Cashier guides Cashiers by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
They provide first-level escalation for customer issues and help supervise, coach, and train Front End Associates, including training new Cashiers and using tools to coach and develop others. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
- Provide fast, friendly, accurate, and safe customer service at checkout
- Process Checkout and/or Return transactions, and monitor the Self-Checkout area
- Seek product/project knowledge to assist customers and identify selling opportunities
- Follow policies and procedures to minimize shrink
- Assist in supervising, coaching and training Front End Associates; participate in training of new Cashiers
- Support the Head Cashier with price checks, POS transactions, and markdowns when applicable
- 1+ years of Cashier experience (preferred)
- Ability to provide first-level escalation for customer issues
- Full-time
- Cashier
- Consumer Services
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