Customer Service Associate - Temporary

Join to apply for the Customer Service Associate - Temporary role at Walgreens
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Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

$15.00/hr - $17.50/hr

• Model and deliver a distinctive and delightful customer experience.
• Register sales on the assigned cash register and provide customers with courteous, fair, friendly, and efficient checkout service.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive experience.
• Share customer service best practices with all team members to deliver a distinctive experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., proactive help, identifying needs).
• Provide courteous, friendly, fast, and efficient service.
• Recommend items for sale to customers and recommend trade‑up and/or companion items.
• Process voids, returns, rain checks, refunds, and exchanges as needed.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as required or as directed by the store manager or shift leader.
• Implement company asset‑protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Construct and maintain displays, including promotional, seasonal, and sale merchandise; complete resets and revisions as directed.
• Assist with separation of food items and product placement as specified by policies and procedures; perform stock rotation using the first‑in, first‑out method.
• Have working knowledge of store systems and store equipment.
• Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine; suggestively sell promotional photo products.
• Assume web pick‑up responsibilities (monitor orders in Picture Care Plus, pick items, deliver orders to customers as they arrive).
• Assist with exterior and interior maintenance to ensure a clean, neat, and orderly store condition and appearance.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Attend training and complete PPLs requested by the manager or assigned by corporate.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment in San Francisco, CA.

An Equal Opportunity Employer, including disability/veterans.

Salary and benefits information: salary range $15.00‑$17.50/hr; benefits details available at