Registration Clerk

Overview

Job Description: General job functions for this position include, but are not limited to, registering inpatients/outpatients, ED patients, and pre-registering accounts. Operate the hospital’s multi-line switchboard, announce overhead pages, locating and contacting both local and out of town physicians. Responsibilities also include monitoring code panels and announcing codes overhead. Responsible for collecting co-pays, deductibles, and co-insurance from patients.

• Accurately register all patients in a friendly, timely, and efficient manner both in the outpatient lobby and bedside in the emergency department.
• Accurately code all registrations with the correct insurance and check eligibility as required.
• Collect co-pays, co-insurance, and deductible amounts as required.
• Answer and direct all calls at the switchboard in a friendly and efficient manner.
• Monitor all code panels at the switchboard and promptly pass all codes overhead in a manner consistent with Registration policies.

• High School or equivalent (GED)
• Must be proficient in using personal computers.
• Type at least 40 WPM is required.
• Switchboard experience is desired.
• Ability to communicate effectively via email.
• Be able to work holidays, nights, and weekends.
• May be called in to work when not scheduled.
• This job requires some reaching, lifting, bending, and can include extended periods of sitting and standing.
• Must be able to hear sufficiently, and speak clearly to communicate with patients and colleagues.

We offer a comprehensive benefits package including an Employee Incentive Bonus based on hospital performance and patient satisfaction, a 0-6% annual Retirement Contribution (No Match-403b), 20% employee discounts, Stable Health, Vision, and Dental Insurance premiums, and Paid Time Off starting with 12 hours of PHO, all within a supportive, family-like work culture.

Our competitive salary package is adjusted to align with the candidate’s relevant experience and skills.

Golden Valley Memorial Hospital