Collection Specialist

Position Overview

This position is responsible for resolving overdue bills. The successful candidate must be able to work independently and possess excellent communication skills including the ability to negotiate.

• Monitor accounts on a daily basis to identify customers with outstanding payments
• Notify customers with overdue payments and provide options for repayment
• Take the lead role in the legal process of securing delinquent payments
• Investigate billing errors and disputes
• Create reports to track payments and prioritize accounts having the biggest financial impact on the company
• Review credit policies and implement revisions when necessary

• Degree in Accounting, Finance, Business Management or equivalent experience
• 3-4 years of experience in high volume collections
• Negotiation skills including collection techniques
• Excellent communication skills, both verbal and written
• Strong computer skills with proficiency in Microsoft Office, especially excel

• Competitive salary
• Holiday Pay
• Life Insurance
• Dental insurance
• Health insurance
• Vision insurance
• Opportunity for advancement
• 401(k) including up to a 4% company match
• Medical, dental and vision insurance
• Vacation and sick days