Customer Service Associate - Temporary

Customer Service Associate - Temporary

Walgreens

$15.00/hr - $17.50/hr

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive customer experience.
• Share customer service best practices with all team members.
• Recommend items for sale to customers and recommend trade‑up and/or companion items.
• Process customer purchases on the cash register, collect cash, distribute change, and handle voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records; check in and price merchandise as required or directed.
• Implement company asset‑protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco).
• Construct and maintain displays, including promotional, seasonal, and sale merchandise; complete resets and revisions as directed.
• Assist with separation of food items and product placement per policies; perform stock rotation using FIFO for consumable items.
• Maintain working knowledge of store systems and store equipment.
• Provide customer service in the photo area, including digital passport photo service, poster printing, and suggestive selling of promotional photo products.
• Assume web pick‑up responsibilities (monitor orders, pick items, deliver to customers as they arrive).
• Assist with exterior and interior maintenance to ensure clean, neat, and orderly store condition and appearance.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Attend training and complete PPLs requested by management or assigned by corporate.

• Fluent reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

An Equal Opportunity Employer, including disability/veterans.

For San Francisco, CA applicants:
Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

Not Applicable

Full‑time

Other

Benefits information available at

This role will remain open until filled.