Car Wash Service Technician

Job Description

Description:
In-Bay Automatic Car Wash Service Technician

Our Field Service Technicians are responsible for equipment maintenance, repair, troubleshooting, and documentation of all related repairs and service. Our Technicians also provide recommendations to improve systems, programs, processes, and equipment. Our goal is to provide efficient and reliable service and repair resulting in increased up-time and profitability of our car wash locations. The field service tech will perform the following duties in the field with minimal supervision.

Qualifications
Requirements:

Essential Functions

• Performs scheduled and preventive maintenance on In-Bay Car Wash equipment as assigned by the Director of Operations
• Previous PDQ, Wash World and Mk VII system experience preferred
• Responsible for accurately troubleshooting systems and sub-systems to include chemical, mechanical, electrical, and electronic equipment, PLC controllers and power supplies and other ancillary components
• Performs diagnostic analysis
• Provide on-site technical training for site-managers and other personnel within the Car Wash Division
• May assist in the installation of new car wash equipment
• Performs diagnostics and repairs as indicated by trouble call tickets
• Modifies or updates equipment when required
• Maintains tools, test equipment, and materials in a professional manner
• Maintains all company owned and leased equipment in proper condition
• Operate vehicle in a safe and courteous manner, while obeying local laws, regulations, d company standard operating procedure and policies
• May work with processes that are unique or peculiar to customer needs
• Involved in the problem solving process regarding customer complaints
• Perform service work on vehicle wash equipment and accessories including trouble shooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
• Replace, repair, or adjust parts and systems as necessary
• Inspect, calibrate, and check all chemicals
• Run equipment through "wash cycles" to ensure the complete system is functioning properly
• Advise supervisor of necessary service work and make recommendations regarding replacement of worn or damaged parts, systems, etc.
• Inspect equipment to ensure proper function
• Provide information and training to customer regarding proper operation and general maintenance of equipment
• Develop and maintain good rapport with Site Mangers
• Complete work orders, expense reports, and other required administrative functions as assigned
• Maintain up-to-date knowledge of equipment changes or modification through various resources such as training seminars, maintenance manuals, and service bulletins, or engineering documents, as well as individual research and other correspondence
• Maintain proper inventory of parts on service vehicle and in the warehouse; report level of field inventory as required
• Comply with all service policies and procedures
• Keep supervisor informed of all significant problems, progress or difficulties
• Other job-related duties as assigned
• Assist Express Tunnel Technician as directed by your supervisor

• 3-5 years field experience servicing In Bay Automatic Car Wash Systems and or Express Tunnel Systems
• Requires technical knowledge in basic electronics and basic mechanical trouble shooting of electric, hydraulic and pneumatic, systems

• Excellent communication skills (written and verbal) is a must
• Ability to read and comprehend documents and follow simple instructions

• Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
• Ability to read and understand electrical diagrams
• Understanding of OLC controllers, low voltage control circuits and three-phase power