Med Assistant Cert - Clin

Med Assistant Cert - Clin |
Covenant Health

Full-Time, Day Shift

Covenant Medical Group is the employed and managed medical practice organization of Covenant Health, providing comprehensive care across East Tennessee. With over 300 physicians and advanced practice providers in 20 communities, the team delivers expertise across specialties from primary care and walk‑in clinics to preventive medicine and advanced surgical services. We are committed to offering coordinated, patient‑centered care spanning the continuum of health needs.

Under general supervision, performs basic nursing procedures on patients. Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. This role is for an MA/LPN supporting a provider and will be cross‑trained to assist in our lab when needed.

• Maintains established departmental policies and procedures, objectives, Quality Assessment program, and safety, environmental, and infection control standards.
• Performs basic nursing procedures such as measuring patient height and weight, taking vital signs, completing ambulatory intake, venipunctures and injections, as indicated and allowed by scope of practice.
• Interviews and retrieves initial basic evaluation of patients, inputs information into EMR, and reports to appropriate practitioner.
• Maintains a safe, comfortable, and therapeutic environment for patients and families during visits; demonstrates sensitivity to patients’ comfort and privacy using AIDET fundamentals of communication.
• Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.
• Ensures an adequate stock of supplies and necessary equipment.
• Monitors and ensures accuracy of recording on patients’ medical records; maintains all required reports, statistics, etc.; assists with medical record requests and scanning documentation into the medical record.
• Inspects area daily for compliance with policies, procedures, regulations, and standards and takes corrective action when appropriate.
• Assists with cleaning and re‑stocking examination rooms daily; transports instruments to sterile processing as needed.
• Assists with chart prep and provider schedule management.
• Supports through assistance with note prep, verbal order entry (per scope of practice and leadership guidelines), order proposal, and prescription refill management.
• Competent at reception role – includes professional scripting when answering calls, appropriate documentation of messages, and real‑time scheduling/rescheduling of appointments.
• Demonstrates competence in performing critical skills, including appropriate delivery of care according to age‑specific needs of the population served.
• Enhances professional growth and development through participation in educational programs, current literature, in‑service meetings, and workshops.
• Cooperates with other personnel to achieve department objectives; maintains good employee relations, interdepartmental objectives, and infection control policies.
• Attends meetings as required.
• Works with a positive attitude; supports a positive work environment, teamwork within and outside the department, and exhibits initiative daily to progress the care for patients and the success of the department. Promotes positive relationships with co‑workers.
• Follows policies, procedures, and safety standards; completes required education assignments annually; works toward achieving goals and objectives; and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

• Minimum Education: None specified; however, must meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.
• Minimum Experience: None.
• Licensure Requirement: Certified Medical Assistant.

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care