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Treatment Room Receptionist

Job in Clitheroe, Lancashire, BB7, England, UK
Listing for: Elht
Full Time, Part Time position
Listed on 2026-10-03
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 25760 - 27476 GBP Yearly GBP 25760.00 27476.00 YEAR
Job Description & How to Apply Below

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Main area Treatment Room Receptionist Grade NHS AfC:
Band 3 Contract Permanent Hours Part time - 22.5 hours per week (Monday to Friday 8.30am-1.00pm) Job
-D177-26

Site Clitheroe Health Centre Town Clitheroe Salary £25,760 - £27,476 pa pro rata Salary period Yearly Closing 12/10/2026 23:59

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

An exciting opportunity has arisen to join the ELHT Community Administration Team as a Receptionist / Clerical Officer. This is a part‑time permanent position based at Clitheroe Health Centre, Treatment Room.

We invite candidates that are keen, enthusiastic and committed to improving patient services with excellent communication skills and the ability to work under pressure, in order to provide comprehensive administration support to all services based at the Health Centre. The successful applicant will be required to provide an efficient and high quality service to the general public, patients and staff.

Main duties of the job

A flexible approach to work is essential with a willingness to work at other Trust sites as you could be required to cover for holidays or sickness absence. You will be trained on all systems used at the Health Centre. Your duties will include but are not limited to, operating a busy telephone system, answering queries from patients, staff, all building tenants and stakeholders,this will include greeting and arriving patients and making new and follow up appointments.

You must be able to deal with people confidently and sensitively both face to face and over the telephone. You will be responsible for reporting repair requests, and dealing with all aspects of incoming and outgoing, external and internal mail. With your previous reception experience and proven organisational skills you will have the ability to multi‑task, work effectively as part of the team whilst having the ability to work alone whilst prioritising, organising and planning your workload.

Working

for our organisation

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

The Community Administration team covers a vast majority of the East Lancashire area with 12 buildings in 5 localities providing community service support for our patients. As a member of the ELHT family you will be rewarded with a pension scheme and generous holiday entitlement which starts at 27 days plus bank holidays (pro rata for part time positions).

We also offer a structured in‑house training programme, dedicated supervision and support, together with a comprehensive appraisal system to encourage your personal development.

Detailed job description and main responsibilities

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