Trainee Care Coordinator

Care coordinators provide extra time, capacity and expertise tosupport patients in preparing for or in following-up clinical conversationsthey have with primary care professionals. They will work closely with the GPsand other primary care professionals within the surgery to identify and managea caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs areaddressed.

They focus delivery of the comprehensive model to reflect localpriorities, health inequalities or population health management riskstratification as required.

It is a role that is officially a Ribblesdale PCN role, but the successful candidate will work at Sabden and Whalley practice only and will be under the HR care of the practice.

Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids.

Work with the data quality lead to contact and invitepatients for annual reviews using the Ardens system.

Help people to manage their needs, answering their queries and supporting them to make appointments.

Work with patients to ensure they receive vaccinesas required and take part in the annual vaccine campaigns

Ensure that people have good quality information to help them makechoices about their care,

Admin duties as needed including read coding, summarising, insurance reports and typing of referrals,

Work towards localenhanced services under the guidance of the data quality lead.

We are a friendly, supportive team based in Whalley situated in the beautiful Ribble Valley.

5 partners, 6 salaried GPs, ANP, 5 nurses, 2 HCAs, and a large reception and admin team, we are also a long standing training practice for GP training. We also have a housebound nurse team attached to the practice for our care home and housebound patients.

WE also have a PCN team that work with our patients, including a pharmacist, pharmacy techs; and a physio. We also have an onsite dispensary at both sites- to give all of our patients a good quality experience at the surgery.

The team work well together , making the surgery a harmonious place to work.

We have a highly productive working relationship with the practices within our PCN. A high QOF achiever we pride ourselves on constantly striving to improve the patient experience.

The role includes all aspects of administration and patient contact as required by the data quality lead and management team at the practice.

• Either hold or be willing to undertake care coordination training as required
• Experience of working in a primary care environment
• Experience of continued professional development
• NHS/primary care general practice experience

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.