Buyer Services Assistant; North - Ftc

Buyer Services Assistant – Be the Engine Behind Every Sale

Do you thrive on building relationships, hitting targets, and making things happen?
Are you commercially minded with a passion for customer engagement and sales performance?

This is your opportunity to join a fast-paced, high-impact team where your work directly drives buyer activity, auction success, and customer satisfaction.

As a Buyer Services Assistant
, you’ll be at the heart of our buyer engagement strategy — helping to maximise attendance, influence buying behaviour, and deliver an exceptional customer experience.

You’ll work closely with sales, marketing, and operations teams, playing a key role in driving performance across multiple auctions and campaigns.

• Proactively engaging buyers through telesales and marketing activity
• Building strong, lasting relationships with customers
• Promoting stock, sales events, and digital auction channels
• Analysing campaign performance and identifying opportunities to improve
• Supporting marketing activity and creating targeted buyer campaigns
• Tracking activity and insights through Salesforce and reporting tools
• Gathering and acting on buyer feedback to improve experience and results

All with one goal:
drive buyer attendance, engagement, and conversion.

We’re looking for someone who brings energy, curiosity, and commercial drive:

• Experience in telesales, telemarketing, or customer engagement
• Strong communication skills and a confident telephone manner
• Highly organised with great attention to detail
• Analytical mindset with the ability to interpret data and trends
• Comfortable working in a fast-paced, target-driven environment
• A relationship-builder who can influence and engage customers
• Proactive, self-motivated, and results-focused
• Be part of a dynamic, collaborative team driving real business results
• Develop your skills across sales, marketing, and customer experience
• Work in a role where your impact is visible and valued
• Gain exposure to a market-leading automotive business
• Real opportunities to grow and progress your career

If you’re ambitious, organised, and love working in a commercially driven environment, we’d love to hear from you.

Apply now and help shape the success of every sale

We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.